Problem with touch screen and multimedia dock

[BobR]

When my Charge is docked in the desktop dock, I have all kinds of problems with the touch screen - it won't respond properly to touches or swipes.

It seems to be either a lag issues, or a dock app problem.

It's really bad - to the point that I can't even input my passcode to unlock the screen, or do something simple like scroll to another home page or adjust an alarm setting.

Anyone else having this issue, and is there a known solution?

Thanks!

 

[superstar1213]

Does your phone work okay when it is not on the dock?

 

[BobR]

Yep...no comparison. Works fine when out of the dock.

 

[superstar1213]

I would take the dock back and see if another dock does the same thing, if so, then it means something is wrong with the software of the phone. Process of elimination ftw.

 

[BobR]

FYi, in case anyone else has this problem, it seems to be software related, and due to extreme lag.

Still intend to try Go Launcher EX or Launcher Pro one of these days...