Problems playing music

[rachm10]

Hi

I have a new HTC one M8 and a 64gb sd card. Last week my phone deleted an album that was playing fine. Put the songs back on the phone, played for a couple of days and now says that won't play - "unable to play this type of audio file".

Any help would be great.

Cheers

 

[Kelly Burby]

Hi

I have a new HTC one M8 and a 64gb sd card. Last week my phone deleted an album that was playing fine. Put the songs back on the phone, played for a couple of days and now says that won't play - "unable to play this type of audio file".

Any help would be great.

Cheers

Well, is the problem specific for the audio file only or the problem is also encountered with the video files stored over the SD card ?

 

[rachm10]

Some videos play fine and don't delete themselves. others don't play from the outset.

My music has now deleted itself after showing the error message.