Problems with charging/USB after a few months???

[tmann202]

Surprised there is not more discussion on this phone. I need a new phone and was ready to pull the trigger on this one until I saw numerous reviews on Amazon about faulty USB port which leads to charging problems after a few months (and also numerous reports of poor customer service). Has anyone experienced this?

So frustrating when you think you finally decided on a phone and then hear about problems. Not sure what I'd do instead, maybe a Moto X4. Moto G7 Plus looks good but no US warranty support makes me nervous. Coming from a Moto G5 Plus which unfortunately went swimming with me last week.

 

[Rukbat]

From the price range and manufacturer you're looking at, take a look at my Z2 Force. I haven't torn the shrink wrap yet.

 

[dangerousfen]

I've had my 7.1 for six months now and have not experienced any problems with sluggishness or the USB port. Pie dropped in after 2 months but I didn't notice any difference with speed between that and Oreo. It's quite usual for people to post about the bad experiences while thousands who don't have issues keep quiet. I have had a problem with the FP scanner since Pie dropped but I'm hoping a system update will sort it cause it was fine on Oreo. Go ahead and pull the trigger, you won't regret it.

 

[unclefunbuckets]

I only got my 7.1 last weekend. I installed pie but have not had any problem with the fingerprint scanner yet.

 

[ben55124]

So far my N7.1 USB port has held up going on 6 months. My wife's N6.1 port flaked out after a few months, but that may have been water damage. USB-C seems to be fragile. I would still be using my OnePlus 3 if the USB-C port didn't go out (after 2 years). I have heard of Pixels having problems too (but people complain about everything except the camera on Pixels). So OEMs, please bring back micro-usb phones -- so declares this guy on the internet.

 

[dangerousfen]

Absolutely agree on your last point Ben. USB - C don't seem much faster to me and the old micro USB was really solid. Plus the fact that I've now got so many redundant cables.

 

[skipatrol]

Had mine since day 1. No port issues, no fingerprint issues, no sluggishness. I love the phone.

 

[dangerousfen]

Had mine since day 1. No port issues, no fingerprint issues, no sluggishness. I love the phone.

My FP scanner is now working fine. Don't know whether it was an update or the fact that I knocked the phone off the arm of the settee onto the carpeted floor.

Like you, I've pretty much had my 7.1 from day one and, apart from the above, I can't fault it.