Problems with FORWARDED calls to my phone

[angelbones1]

To be clear, my post is about having calls forwarded TO my Nexus 6p, not about call forwarding from the phone. So, to explain, I have VoIP at my office (not sure whether that matters or not, but post that to be complete). I have always forwarded phone calls from my office to my cell in the past. I've never had a problem, but today I got my Fi chip and put it in my new phone. My new Nexus 6p will not accept forwarded calls from that number. If I forward my office line to any other phone, I have no problems. If this doesn't work, then this is a total dealbreaker. Any ideas? Am I missing a button/setting somewhere?

 

[boxodonuts]

Do "normal" calls to your new fi service work?
Is it new fi number or did you port your old number? If ported sometimes takes a while for you to be able to receive calls on the ported number. A forwarded call is usually very much like any other received call.

 

[angelbones1]

Do "normal" calls to your new fi service work?
Is it new fi number or did you port your old number? If ported sometimes takes a while for you to be able to receive calls on the ported number. A forwarded call is usually very much like any other received call.

Normal calls started working immediately. I did port my old number. I'll call Google Fi's service to see if there is another answer.