I am in Orange County too, with same issues!
Oh how I use to love my phone, now
I am starting to really Hate it! So So Fustrating!!!
Verizon, and HTC please fix this!!!![]()
I am in Orange County too, with same issues!
Oh how I use to love my phone, now
I am starting to really Hate it! So So Fustrating!!!
Verizon, and HTC please fix this!!!![]()
So I rooted and switched my dns to Google with setdns and behold everything works perfect now in Southern California. This issue is ridiculous Verzion needs to get off there ass and fix this
Sent from my ADR6400L using Tapatalk
Please share... will this be useful for us on the east coast?
I remember fios acting stupid this same way - DNS needed to be setup in the router.
And I found setdns.
Install set dns from market
Set dns to Google (8.8.8.8 and 8.8.4.4)
Done.
I am in the exact same boat as you. I did not get any credit since it was offered by 2nd tier Tech support who opened at Troubleticket and closed it indicating that he spoke with me (as if the problem has resolved and the 4g issues is a history). I paid for 4g phone, paying for 4g service, spending hours talking to people at Verizon, spent hours in resetting my phone, exchanging it twice (once at store, once via mail), etc. etc. I want my money back and go back to DroidX until 4g is completely resolved. I read that the new Charge is having the same issue with 4g. What is Verizon doing about this? Is it HTC's software issue or Verizon's LTE issue? Someone just own up and give us the time and a date when this will be resolved!Got the same problem..... many people do.... However Verizon doesn't want to admit that this is a real issue.
What I am experiencing:
1) Slow web ( especially Google sites and secure sites https)
2) RSS feeds do not update
3) Android market fails to load properly
4) Data apps will give me a network timeout error
5) these issues are only 4G, while 3G works absolutely without an error
What I have done so far to resolve this:
1) Spent many hours on the phone with Verizon support
2) 2 tickets have been opened with second tier Verizon support. Have not heard back from that since.
3) Phone was replaced and still have the issue. So it can't be the phone.
4) Was told to download LTE on/off from the market and use 3G for now.
5) Got a credit for one month data package ($29.99)
From reading this and many other Thunderbolt forums, people are experiencing this issue all over the nation.
Once again, Verizon has no clue how to solve this. They don't even acknowledge that this issue exists.
When I got my Thunderbolt, I did not imagine that this would be my experience.
I ended paying for a 4G phone that can only provide me with 3G service.
I live in San Diego where Verizon 4G is readily available.
Does this work for un-rooted phones?So I rooted and switched my dns to Google with setdns and behold everything works perfect now in Southern California. This issue is ridiculous Verzion needs to get off there ass and fix this
Sent from my ADR6400L using Tapatalk
Verizon should send out a memo to their idiot tech support to STOP TELLING TO DO A BATTERY PULL AND FACTORY RESET! - it does NOT work....Called Verizon and reported my issues with it. They escalated to tech support and walked me through a few setting changes, reboots, all of which did nothing. They recommended a factory reset. Anybody try that yet and did it work? If I go down that path, I might as well root my phone.
