Problems with S-Pen since May update.

[MsBlingberry]

I'm an avid note lover and the spen is a big reason for that. Since the May update I've been having issues with it. When I pull out the spen in an app, the keyboard comes up and displays the s pen icon but it doesn't bring up the writing pad or writing aread for the pen. Even after clicking on the icon, it still shows the keypad as it is. The only way to use the spen is to write directly on the app I'm using at the bottom and this gives so many errors which kind of defeats the purpose for me. I'm not sure how to explain this better, please bear with me. But any help and tips will be most welcome as its a major productivity tool for me.

 

[mustang7757]

Hi
You try resetting the s-pen by long pressing it in pull down notification panel through its settings there?

 

[adegbenroagoro]

Have you checked for the June security patch?

 

[MsBlingberry]

Could you explain more please?I'm not sure what you mean.

 

[MsBlingberry]

Have you checked for the June security patch?

Hi. Yes I downloaded the patch earlier today. Now the writing area comes up but the spen glitches. I start writing and it stops midflow and only shows the first alphabet of a word.

 

[MsBlingberry]

Hi
You try resetting the s-pen by long pressing it in pull down notification panel through its settings there?

Please can you explain more? I didn’t quite get the resetting instruction. Thanks

 

[mustang7757]

Please can you explain more? I didn’t quite get the resetting instruction. Thanks

Sure, upper 3 dots in right corner reset pen

 

[adegbenroagoro]

Please can you explain more? I didn’t quite get the resetting instruction. Thanks

So what's the latest concerning your S Pen issue?

 

[MsBlingberry]

Sure, upper 3 dots in right corner reset penView attachment 321621

Thanks! Re-setting helped. Still experiencing the occasional glitches but I guess it's taking time getting used to my handwriting again due to the reset.

 

[mustang7757]

Thanks! Re-setting helped. Still experiencing the occasional glitches but I guess it's taking time getting used to my handwriting again due to the reset.

OK good, see after few days if everything is OK. Your welcome!

 

[MsBlingberry]

Thanks for your help guys. I love the spen a lot and I'm glad it's working now

 

[adegbenroagoro]

Thanks! Re-setting helped. Still experiencing the occasional glitches but I guess it's taking time getting used to my handwriting again due to the reset.

Perhaps you should clear the cache of AIR ACTIONS.

 

[MsBlingberry]

Perhaps you should clear the cache of AIR ACTIONS.

Yes i did that too. It's working fine now. Thank you.