Problems with Samsung wireless charging pad

[jimd1050]

I have solved this issue but it will involve a
Slight modification of the pad.
First get a heavier gauge cabe and choose the shortest length possible for you needs. Next remove the rubber pad from the bottom to expose the 4 screws holding the unittogether. Remove screw and pry the top black pad that the phone rests from the rest of the assembly. Inside you will see the induction coIL. Use a piece of plastic the thickness of a credit card cut the size of the coil and place it under the coil to raise it up closer to the top of device. Reassemble everything and you should be good to go. Remember you need a 2 amp charger or better to use this pad. Hope this helps. It solved my issues.

Thank you G Butler!

Not sure why more Forum Software writers don't include a "Thank you" button? It would be a nice touch for folks who go out of their way to help!

 

[txenvoy]

I hope this help any one that owns a Samsung Galaxy Note 5

I have a Samsung Fast wireless charger EP-NG930 that is having a charging problem with the Note 5. It will not charge my phone fully, the light just blinks blue. Status light Flashing blue is a status indication "When not charging properly due to a general error".

I used the Adaptive Fast Charging Travel Adapter model EP-TA20JWE that came with the wireless charger. The Phone showed a message that charging was paused and status light would start blinking blue. After charging overnight, I would wake up to a phone not fully charged, maybe be at 85% charged. It worked intermittent and sometimes it would show a solid green status light indicating that the phone was fully charged. The blinking blue status light is now happening more often, it did not matter if the phone was vertical or horizontal on the charger. I happen to have other Samsung chargers and devices, so I tried troubleshooting what I could. I tried to another fast charging adapter(same model), cable, and did a factory reset. STILL seeing a flashing blue light.

I happen to have a Travel Adapter model EP-TA12JWE, I plugged in to the wireless charger. BOOM! Now I see a solid green status light!
I tried to put the Adaptive Fast Charging Travel Adapter back on, still seeing flashing blue light.

Looks like that Adaptive Fast Charging Travel Adapter is doing something strange to when connected to the Samsung Fast wireless charger. I saw an earlier post that talked about a software glitch, it still might be a software glitch with the Fast wireless charger.

Hope this helps. I will post this on other post that deals with the charger itself.

 

[piepie22]

I have solved this issue but it will involve a
Slight modification of the pad.
First get a heavier gauge cabe and choose the shortest length possible for you needs. Next remove the rubber pad from the bottom to expose the 4 screws holding the unittogether. Remove screw and pry the top black pad that the phone rests from the rest of the assembly. Inside you will see the induction coIL. Use a piece of plastic the thickness of a credit card cut the size of the coil and place it under the coil to raise it up closer to the top of device. Reassemble everything and you should be good to go. Remember you need a 2 amp charger or better to use this pad. Hope this helps. It solved my issues.

Thanks G, will definitely give this mod a try.

 

[anon(9419666)]

I think you should use wireless charging as little as possible because it will reduce the life of the battery.

 

[PAC757]

I think you should use wireless charging as little as possible because it will reduce the life of the battery.

I have read this in a few forums but have never seen any real life data to back it up, I've wondered this also, whether using wireless charging shortens the battery life. Maybe an experiment for Myth Busters

 

[Highlordkram]

Thanks to the person who asked "are you using a case?". I was and it was not charging on the pad, but now is that I removed the case. I got a cheap unibody case with Rick and Morty on it, but it must be better/thicker made than one would expect. Glad I came to these forums looking for an answer!

 

[cyberj3000]

My pad came from Amazon, and I had the same problem with the charging process stopping after a short time.

I am happy to say that after I put the phone in Airplane Mode, completely removed the case, and centered my Note 5 on the pad with the top facing the cord, when I woke up this morning the pad light was green and my screen read 100% charge. I never could find daydream.....

Thanks a bunch, y'all!!

 

[freddyjoe]

Works well when I turn it off. Thanks

 

[pduffer]

Mine works well with any of the 5 different cases I've tried with my Note 5. Just be sure it is positioned properly (blue light on charger is illuminated). If not, try adjusting position slightly.

 

[yarnsrj]

Just want to know, when my Note 5 is fully charged on my samsung wireless pad, the phone screen display turns on and stay on! How do I stop display from staying on? I have googled this without success. I just don't want my screen always on when finished charging because I don't want problems down the road. As I've stated, this is only when using the wireless charging pad.

 

[ravenjim55]

It's the phone that is the problem, NOT the charger.

I found the solution for my Note 5 that started pausing at start of wirelessly charging and then the
blue blinking light. It worked flawlessly for more than a year before this pausing glitch.
I tried all the solutions online people suggested but none worked.
The one that did work for me was clearing the cache a second time. I had already tried it earlier, but gave it another try and voila, the second time I cleared the cache it now charges wirelessly as it did before.
BTW, I use an Otterbox cover on my phone and it charges fine through it.
Hope it works for you.

 

[patfaram]

It's the phone that is the problem, NOT the charger.

I found the solution for my Note 5 that started pausing at start of wirelessly charging and then the
blue blinking light. It worked flawlessly for more than a year before this pausing glitch.
I tried all the solutions online people suggested but none worked.
The one that did work for me was clearing the cache a second time. I had already tried it earlier, but gave it another try and voila, the second time I cleared the cache it now charges wirelessly as it did before.
BTW, I use an Otterbox cover on my phone and it charges fine through it.
Hope it works for you.

Thanks for the suggestion. I cleared mine twice and still only charges for about 20 seconds.

 

[Grantcg29]

I have the official Samsung wireless charging pad (the one offered with the best buy pre-order). It does not work good, the phone connects then disconnects, then connects and disconnects. Etc etc. Is anyone else having this issue and is there a remedy?? I'm about to give up on the whole wireless charging thing.

i put my phone (S7E) into the stay awake mode on my phone and it charges fine. go into settings > developer options > stay awake mode when it charges note: this may wear your display really quickly it is up to you.

 

[basspig]

I have the official Samsung wireless charging pad (the one offered with the best buy pre-order). It does not work good, the phone connects then disconnects, then connects and disconnects. Etc etc. Is anyone else having this issue and is there a remedy?? I'm about to give up on the whole wireless charging thing.

I have been plagued with this same problem intermittently. Phone will charge just fine for months and then one day in May, it stops charging. I have the black round charger from Samsung and the Note 5.

It does this for about 2-3 weeks every few months. Annoying is that I'm down to 14% battery and cannot use the phone now. But if I wait a few weeks, I'll be able to charge the phone again. The odd thing is why does it work for a few months then take a month off for 'vacation' and then work again after that? I've had the phone 2-1/2 years and this has been about the 5 or 6th episode of blinking charger.