Trying to use smart switch to backup phone to pc (with plenty of available space). In smart switch both calendar and reminders are greyed out and say "no Data" I have many entries in the calendar with reminders. Also I select the option to create a .cvs file as well as the native file format but I don't see any .cvs files in the backup location. Any ideas? Checked all over the web and didn't see anything. TIA.