Project Fi Question

[mogelijk]

My experience with Fi was no VoLTE, no HD voice, and data speeds weren't as fast as either carrier without Fi. I was disappointed by those things. Also, I was on T-Mobile and not paying for streaming music, however, I had to pay for that data on Fi. I was quite bothered by that because I use Google play music. In my town, both Sprint and T-Mobile gave me poor service at home so project Fi offered no advantages there.
I like the simple billing and the customer service, but Fi isn't ready yet.

Posted via the Android Central App

I'll agree, Fi is not for everyone and you do need to know what you are getting into. In many ways, Fi isn't even in Beta test stage at this point, it is still in Alpha. I do wonder about your data speeds, I know some have had issues but, as a general rule, most people seem to have speeds equal to what actual T-Mobile and Sprint users get. If you aren't getting fast speeds, then it is some type of issue with Fi that should be reported to support.

Additionally, you do need to be aware that you will be used for all cellular data usage, there is no free music or video like T-Mobile has. Speed tests, as I mentioned above, are a great example -- you are paying roughly $1 per test since you are being charged for all data. Even that can drive you a bit nuts for the more frugal, if you start trying to think whether or not to use your phone, when not on WiFi, based on how much it will cost you.

But yes, being an Alpha project, there are people having issues. For example, many porting their Google Voice number to Project Fi are having issues sending texts when they activate their service; while it seems that it is generally cleared up within a week or two, and Fi is good about issuing credits when there are issues, it is a major issue for people who text heavily. I've also seen people who have issues with their phone not auto switching between carriers; which can require a factory reset to fix; people who for some reason aren't receiving phone calls; etc. Again, support tends to be good overall (though there are some weak support people), just that when a fix takes a week or more it can be very disruptive.

So, it can be a great service for people. If you are on WiFi most of the time, it can be inexpensive -- my cost most months will likely be around $25 (because of WiFi, I average only about 500 MB/month of data). It gives you access to both T-Mobile and Sprint networks, giving you coverage where one of those carriers has dead spots. Several have enjoyed the overseas coverage.

It can be an interesting experience for those that are used to Alpha/Beta testing but it is not for everyone, and is likely not for people who cannot afford any issues (or do not want to ever think about) their phone service.

 

[Cant Miss]

I ported my Google voice number to Fi and had texting issues to ATT and Verizon users; it cleared up on its own within 3 days.

Since then it has been smooth as silk. Coverage is better than the T-Mobile I had before on Moto X. Love the Wi-Fi calling, and the automatic VPN'd access to public hotspots.

Also, all my devices share calls and texts, whether or not they have a sim; even smoother experience than my old Google voice setup.

While I would like to see some of the missing Voice features returned to Fi, they're not deal breakers for me.

I found the whole experience pretty impressive.

 

[Nevpaurion]

I'm on WiFi a lot but I get great coverage now that it's both Sprint and tmo coverage. That has been nice on the road etc. Soon I'll benefit from international too. Just a really good fit for me.

Posted via the Android Central App

 

[rockledgefl]

I ported my Google voice number to Fi and had texting issues to ATT and Verizon users; it cleared up on its own within 3 days.

Since then it has been smooth as silk. Coverage is better than the T-Mobile I had before on Moto X. Love the Wi-Fi calling, and the automatic VPN'd access to public hotspots.

Also, all my devices share calls and texts, whether or not they have a sim; even smoother experience than my old Google voice setup.

While I would like to see some of the missing Voice features returned to Fi, they're not deal breakers for me.

I found the whole experience pretty impressive.

I agree. I have been in Fi for two months, Since I spend most of my time on wifi, my cellular data usage has always been less than 500Mb per month. Previously had a Note 3 on AT&T with poor cell service at my home.

My AT&T bill was about $75/month, paying for talk time and data I never used. My bill on Fi this month (including tax) is about $25! While Fi isn't for everyone, especially huge data users, I finally am only paying for what I use with the added benefit of wifi calling (best call quality I have ever had), calls across multiple devices, and the fact that in this area, I seem to get a much stronger cell signal on the 6P.

Customer service from Google Fi has been great. I have called them a few times with questions and at least until they get busier, the Fi reps can be reached in seconds.

Bye bye AT&T!

 

[jsm1985]

Did you ever sign up for Charlotte NC? I'm in the same city and seriously thinking about switching from Cricket to Do.

I did not sign up yet. Will probably do so at the end of the month but everything sounds good. Let me know if you use it in Charlotte.

Posted via the Android Central App

 

[Aridon]

If you use more than a gig of data a month, certainly more than 2gb, then fi probably won't work out better for you.

If you find yourself not using much data or have access to Wi-Fi or travel internationally then fi might be a good option to consider.