prpblem upgrading word,Excel, ppt

[ma100]

I want to upgrade word, Excel, ppt from the free version but when I click on upgrade button, I get an error message about checking proxy settings, server settings....any ideas?

Posted via the Android Central App

 

[neebi007]

I want to upgrade word, Excel, ppt from the free version but when I click on upgrade button, I get an error message about checking proxy settings, server settings....any ideas?

Posted via the Android Central App

Try connecting via wifi. If prob is on wifi try phone data option to upgrade. This is prob in your Internet not the phone.