Purchased movies/music gone

[alletathemage]

I recently had to get my phone rebooted due to a WiFi problem, and when I tried to access Google play everything that I had bought was gone. I only had three purchases show up which made me really upset because I paid a lot of money for the music and tv show I bought when I tried to find my receipts they were just missing too. I don't know what has happened and no I used no other account to make the purchases on, I just used this one.

 

[wizzrah]

I recently had to get my phone rebooted due to a WiFi problem, and when I tried to access Google play everything that I had bought was gone. I only had three purchases show up which made me really upset because I paid a lot of money for the music and tv show I bought when I tried to find my receipts they were just missing too. I don't know what has happened and no I used no other account to make the purchases on, I just used this one.

If you bought everything from the Play Store, maybe you should contact Google about it.

https://support.google.com/googleplay/?hl=en#