[Q] Samsung epic working but black screen?

[mrosse61692]

My Epic's screen turned black yesterday for no apparent reason however the touch screen still works...

if i touch and scroll the lock up it still makes the sounds and i can guess were to touch to turn my alarm off on the black screen and that works, as all the buttons! i just cant see the screen anymore,

i did not install anything new, last thing i remember doing is just taking a picture. now i have a working phone with a black screen how do i fix this?

also, i cant even see the vol down camera power screen

help please

_____________________________________________________________________________

Update: after ltting my phone sit on the charger for about 3 hours it came back on
BUT it went right back to the previous (working but all black screen) problem wen
i made a call which i now remember is what triggered it yesterday

I just tried getting into download mode and it did not work or show up
anyy further suggestions? if not can i ask the sprint store 4 help if i rooted my phone and unlocked it for boost?

PS. (i been making outgoin calls for months now n this never happened even with it rooted & inlocked)

thanx 4 taking the time to answer my questions

 

[Paul627g]

My Epic's screen turned black yesterday for no apparent reason however the touch screen still works...

if i touch and scroll the lock up it still makes the sounds and i can guess were to touch to turn my alarm off on the black screen and that works, as all the buttons! i just cant see the screen anymore,

i did not install anything new, last thing i remember doing is just taking a picture. now i have a working phone with a black screen how do i fix this?

also, i cant even see the vol down camera power screen

help please

_____________________________________________________________________________

Update: after ltting my phone sit on the charger for about 3 hours it came back on
BUT it went right back to the previous (working but all black screen) problem wen
i made a call which i now remember is what triggered it yesterday

I just tried getting into download mode and it did not work or show up
anyy further suggestions? if not can i ask the sprint store 4 help if i rooted my phone and unlocked it for boost?

PS. (i been making outgoin calls for months now n this never happened even with it rooted & inlocked)

thanx 4 taking the time to answer my questions

Have your tried pulling your battery out for about 30 seconds and replacing it?

 

[mrosse61692]

still dosent worn

 

[mrosse61692]

work*

 

[qwerty1]

Sorry for gravedigging this but I'd rather gravedig then make a new thread.

I'm having the same problem explained above...my screen is all but the keypad lights up still. Does anyone have any idea how to fix it??

 

[dtm_stretch]

Sorry for gravedigging this but I'd rather gravedig then make a new thread.

I'm having the same problem explained above...my screen is all but the keypad lights up still. Does anyone have any idea how to fix it??

I had this exact same problem 2 weeks ago. Bad news: there is no fix for it. Good news: take it to sprint and they will replace the phone for $35 or $0 if you have the insurance.

 

[srajappa]

I am facing the same issue. Can anyone suggest me any solutions?

 

[ratsttam]

I am facing the same issue. Can anyone suggest me any solutions?

As mentioned above, your phones screen is dead. A trip to a Sprint service center is in order. There is no "fix" short of replacing the failed part(s) which may include the screen, display driver, or any other mainboard components.