Got the S21 plus Verizon edition. So far it is great except for the phone dialer. I am unable to search businesses right from the dialer app. I know that is a feature and it should be there but the option to enable it is not even there. I downloaded the Google dialer and it works on there. Also the keypad sounds are so faint that I struggle to hear them even at 100% volume. Has anybody experienced either of these two things? I would hate to do a factory reset just for this issue.