Quick touch reply when receiving call question.

[smartgroup]

I use Google Voice. When I get a call and don't want to pick up, the N2 gives me few selections on the screen like "I am in the meeting", ect. I touched and response using one of the standard messages but it does not work. Is there a way to get around this with Verizon?
Thx in advance

 

[smartgroup]

Anyone using Google Voice only and with this issue? Thx in advance.