Quirk with email notifications (driving me nuts)

[cdouble2]

Android v4.1.1 running on Galaxy S3.

Problem: I can't seem to turn off new email notifications (the sound in particular) for the stock email client (version 4.0). I can of course mute the phone but then I don't get SMS notifications, calendar notifications, or phone rings. That's not acceptable.

Following are the current settings in Android and the email client:

• (Android) Settings > Sound > Default Notifications = Silent
• (Android) Settings > Sound > Sounds and Vibration = False
• Email > Settings > General Preferences > Email Notifications = False

Side note: I am also using the GMail app for a different email account and have successfully turned off notifications for GMail. The problem is with the stock email client only.

Please advise and thanks in advance.

 

[Jeff Jansen]

FWIW, I'm having the same problem: Credo/Sprint Samsung Galaxy SIII, JB 4.1.1

Furthermore, when I leave email notification ON, but change the ringtone to something else or Silent, I still hear the original ringtone (Postman) when email arrives.

 

[Jeff Jansen]

SOLVED! At least for me.
The trick is to turn off (or otherwise customize) notification for the specific account:
Email > Settings > {account name} > Email Notifications = OFF
or
Email > Settings > {account name} > Select Ringtone > Silent

With the latter option, you'll still get the icon in the Notification Bar, but it won't make a sound.

 

[cdouble2]

Bingo. That fixed it for me.

Thanks

 

[Bellamisio]

For me this is slightly different:

Email -> Menu -> Label settings -> Email Notifications -> Ringtone

 

[Ytsejamer1]

Good thread and info...one thing to keep in mind and this is just my guess here. The system's email notification sound setting is likely for ONLY the stock mail app that comes with the phone (POP3 account/manual account/EAS). When you have Hotmail, Gmail, LinkedIn, accounts or whatever...they have their own client app and thus, their own notification setting.

 

[Ashley Smiths]

Great Info Jeff!

Thanks very much.

 

[FireFly2003]

Thanks Jeff, that did the trick.

 

[Margaret Swede]

Thanks have just done this works fine was driving me mad all day and night

 

[tenpointnine]

Cheers Jeff !Had my S3 for 2 days now and this was also driving me nuts. Not good getting a loud 'Ping' at 6.15 am when the alarm is set for 7am! (Yes I know some people are up much earlier, like the swine who sent me the email at 6.15am today, but I need my beauty sleep!)

Anyway, it is now sorted and on silent. Fantastic phone, by the way.

Walter