Radio Shack Order Status Thread

Same here all circles checked except shipped we will see. I will never order a phone from Radio Shack again, they did ship me a blue tooth hands free device for the trouble but still I will never buy a cell phone from them again and I don't know if I will buy anything else from them either.
 
Radio Shack activated my One X and now my old phone does not work I did an upgrade not a new line so now I have no phone, I am on the phone with them now this is the most un professional, clueless company I have ever dealt with
 
Per Radio Shack they can not re-activate my old phone I will have to wait for my new phone to arrive so now I have no phone this is my only line of communication so hopefully my house doesn't catch fire or something tragic happen until the FedEx guy brings my my new phone.
 
I just got an email from AT&T saying my plan was changed...Ouch! I had the unlimited DATA Plan. I'm currently on the phone with AT&T trying to get the unlimited data plan back. Since it has already been changed she has to put in a ticket to get it resolved...Hopefully this doesn't come back to bite me in the A$$.
 
I just got an email from AT&T saying my plan was changed...Ouch! I had the unlimited DATA Plan. I'm currently on the phone with AT&T trying to get the unlimited data plan back. Since it has already been changed she has to put in a ticket to get it resolved...Hopefully this doesn't come back to bite me in the A$$.

The reason I paid the extra through at&t was because I was told I wouldn't be able to keep my unlimited data if I went through amazon. They did it for me last upgrade but I was under the impression they don't anymore. Hopefully they'll be accommodating to you!!

Sent from my HTC One X using Tapatalk 2
 
Radio Shack also put me on the wrong data plan I had Unlimited data and was assured I could keep it, so now AT&T has to escalate my case to some one because they can not change it if I lose my data plan I will be Radio Shacks worst nightmare. I have launched a complaint with AT&T about Radio Shack.
 
Status shows shipped w/ a tracking number. I just got a call from AT&T about my Data plan and they switched it back. Man that was less then 10 mins after I called them to inquire about my loss of unlimited data.
 
called AT&T prior to ordering from RS and got confirmation that they would switch my plan back. Since they activated my new phone already (before it was even shipped) I called AT&T to get the rate plan switched back. After spending 40 minutes on the phone with a very upbeat girl with a southern accent named Christy, I was told they had to open a ticket and I would get a response by May 18th. But she also mentioned that any overages I incurred because of the wait would get refunded back to me.

So.. Yay for that. Oh, and I also got confirmation that my order was shipped and a tracking number was generated. So let's just hope that in 24 hours this craziness will be done with for everyone!
 
called AT&T prior to ordering from RS and got confirmation that they would switch my plan back. Since they activated my new phone already (before it was even shipped) I called AT&T to get the rate plan switched back. After spending 40 minutes on the phone with a very upbeat girl with a southern accent named Christy, I was told they had to open a ticket and I would get a response by May 18th. But she also mentioned that any overages I incurred because of the wait would get refunded back to me.

So.. Yay for that. Oh, and I also got confirmation that my order was shipped and a tracking number was generated. So let's just hope that in 24 hours this craziness will be done with for everyone!

I bet AT&T calls you back today and fixes everything. They did for me.
 
Wow,
So glad I decided to just grab one from AT&T on the morning of the release. Reading these horror stories, I'll never pre-order anything.
 
Shipped and and tracking number here, too. I'm so worn out from being irritated I'm feeling very blas? about the whole thing.

HTC One X, make me feel good again tomorrow!
 
I was feeling pretty blase' about the whole thing as well. But when I was at AT&T getting my iphone re-activated due to the whole pre-activation thing, I got to play with the floor model One x. I am very much back to super excited. That phone is SCREAMING fast, and I don't even have LTE here yet.

PJ
 
Wow,
So glad I decided to just grab one from AT&T on the morning of the release. Reading these horror stories, I'll never pre-order anything.

I'm with you on that 05GT, I just went into an AT&T store on Sunday and nabbed one the moment they opened. Seeing people lose their data plans or get their current phone de-activated before the new arrived is REALLY disconcerting.

The HOX is a great phone, and I hope all you Radio Shack customers love yours when they finally arrive as much as I do mine. (And that any other account snafus get resolved ASAP too)

Good luck!!
 

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