random shut down

[Bigragan]

My z2 force shuts down frequently around 60-70% battery even after a hard reset. Got a loaner from Motorola while they repair and it has similar issues.
No personal apps.

 

[B. Diddy]

Welcome to Android Central! Just to be sure, see if it also happens in Safe Mode: https://support.t-mobile.com/docs/DOC-35968