the phone is in great shape aside from the random shutdowns. I just told them that my phone was shutting down on its own and that I was not able to find a common denominator in what was causing it to shut down. they told me to factory reset it as it seemed like a software issue, so I did that. not even 24 hours later, I got a random shut down. when I told them that, they told me I needed to take it to the store for diagnosis. the store said they thought it was either the motherboard or the battery and that it works be fixed in a few hours. got a call about an hour later saying Google want letting them do the repair, that Google was going to just replace the phone because it was cheaper.