Realistically, what would happen if I decide to keep this?

[dejanh]

Actually, the fact that they may not have isolated a root cause and steps to reproduce the conditions that caused the failures makes this more troubling, not less. If they can reliably force the failure, they can issue more directed warnings for those who are refusing to follow the recommendations of numerous government agencies world-wide and Samsung to shut down the device and return it.

This is coming from someone who has been working in QA and QC for 20 some odd years... the critical faults that we can't reproduce, THOSE are the ones we freak out over.

Perfectly justified too because a problem that you can reproduce you can mitigate and fix. Not so if you can't reproduce it. Nevertheless, I still think that this is a specific set of circumstances that have to come together to cause an issue and not a systemic failure in the design. If it was the latter the problem should be easier to reproduce. Problems that are hard to reproduce are those that involve unpredictable external factors and usage patterns that may have been overlooked in the design.

 

[LeoRex]

Nevertheless, I still think that this is a specific set of circumstances that have to come together to cause an issue and not a systemic failure in the design.

Then where are the hundreds of burned up iPhone 7s? Or S7 edges? The Note isn't some magical unicorn being used differently than anything else on the market. It's a phone, like all the other phones.. used by schlubs like you and me... The phone is at fault, not the user or how is used.

Even then... I've used this expression a bunch when we talk about negative path testing... If I can press a button and the building could explode by accident, don't tell people to not press the button, just get rid of the button. It's safe to say that these phones weren't all abused... Unless we're like those morons who go at their phones with hammers on YouTube, they should never breath fire.

 

[avalvo]

Still running on my original 7 from Samsung.com. It it works great. The debacle caused Paypal to refund me for the phone and all accessories. So, I own it for free. I will ride it out as long as possible. I highly doubt the carrier will turn it off and not likely Samsung will either, if they want to keep a customer base. I dont really fly, so I'll just keep enjoying my free , and excellent, phone.

 

[Jaycemiskel]

Actually, the fact that they may not have isolated a root cause and steps to reproduce the conditions that caused the failures makes this more troubling, not less. If they can reliably force the failure, they can issue more directed warnings for those who are refusing to follow the recommendations of numerous government agencies world-wide and Samsung to shut down the device and return it.

This is coming from someone who has been working in QA and QC for 20 some odd years... the critical faults that we can't reproduce, THOSE are the ones we freak out over.

I see your point, but I think the other person's point is, if they can't re-create it in the lab where they're looking for it, the odds of accidentally doing it on your own are slim

 

[jgraves1107]

Then where are the hundreds of burned up iPhone 7s? Or S7 edges? The Note isn't some magical unicorn being used differently than anything else on the market. It's a phone, like all the other phones.. used by schlubs like you and me... The phone is at fault, not the user or how is used.

Even then... I've used this expression a bunch when we talk about negative path testing... If I can press a button and the building could explode by accident, don't tell people to not press the button, just get rid of the button. It's safe to say that these phones weren't all abused... Unless we're like those morons who go at their phones with hammers on YouTube, they should never breath fire.

I gave my 20yo daughter a practically new N4 and less than 2 months it went from new to omg what a piece of junk. So yes there are users that really shouldn't touch electronics.

 

[Ewing33855]

Aside from not being able to fly with it... What are the other downsides?

Eventually all carriers will eliminate the note 7 from their network so anyone who doesn't want to return it exchange their note 7 will have the phone deactivated by force. That's my belief. It's too risky for carriers and Samsung to have these still active in the marketplace.

 

[LeoRex]

I see your point, but I think the other person's point is, if they can't re-create it in the lab where they're looking for it, the odds of accidentally doing it on your own are slim

They also didn't find the fault during the r&d phase either.. doesn't mean the problem doesn't exist.

 

[Jaycemiskel]

They also didn't find the fault during the r&d phase either.. doesn't mean the problem doesn't exist.

I didn't say it didn't exist. Just that the odds are slim.

 

[The Phone Company]

You will never get any updates. No security or os.

Strange, we got an update yesterday.

 

[steelers1]

Strange, we got an update yesterday.

What update and carrier?

 

[The Phone Company]

Update: N9300ZHU2BPJ4
Size: 112.37 MB
Here are the list of improvements to functions as outlined in the notification.

• Provides guidance pop-up when the charger is not connected properly.
• Other bug fixes
• Fix occasional issue that touch screen to malfunction
• Latest Android security patches
• Device security has been further enhanced.

Received an update on SM-N9300 | Samsung Galaxy Note 7

 

[Joeykool]

I want to keep using this phone so bad but I'm worried about it's future. I never had a note and I love it but....

I'm gonna get and lg v20 and Call it over sadly

 

[sean_4d8]

Why keep it? Why is anyone questioning this? Don't be stubborn. Dump it

A voice of REASON!

 

[dejanh]

Then where are the hundreds of burned up iPhone 7s? Or S7 edges? The Note isn't some magical unicorn being used differently than anything else on the market. It's a phone, like all the other phones.. used by schlubs like you and me... The phone is at fault, not the user or how is used.

Even then... I've used this expression a bunch when we talk about negative path testing... If I can press a button and the building could explode by accident, don't tell people to not press the button, just get rid of the button. It's safe to say that these phones weren't all abused... Unless we're like those morons who go at their phones with hammers on YouTube, they should never breath fire.

To be entirely fair to Samsung, the phone does pack in a specific array of technology that isn't present in any other phone, starting with Samsung proprietary implementation of USB-C quick charging coupled with fast wireless charging. This is completely unique to the Note. Changing any one parameter can make a difference. Changing one as important as power circuitry makes a critical difference. A missed use case or a specific sequence of events can therefore lead to failure on the Note 7 that simply would not be possible with any other phone. I don't disagree with your emphasis on needing to deal with the problem, but I stand by my statement that I do not believe this to be a systemic problem.

 

[Almeuit]

To be entirely fair to Samsung, the phone does pack in a specific array of technology that isn't present in any other phone, starting with Samsung proprietary implementation of USB-C quick charging coupled with fast wireless charging. This is completely unique to the Note. Changing any one parameter can make a difference. Changing one as important as power circuitry makes a critical difference. A missed use case or a specific sequence of events can therefore lead to failure on the Note 7 that simply would not be possible with any other phone. I don't disagree with your emphasis on needing to deal with the problem, but I stand by my statement that I do not believe this to be a systemic problem.

So from the sound of what you said -- Samsung messed up on their proprietary implementation of USB-C since other phones have USB-C and do not have this issue.

 

[dejanh]

So from the sound of what you said -- Samsung messed up on their proprietary implementation of USB-C since other phones have USB-C and do not have this issue.

Maybe they did, though this is not what I said. What I said was that the power plane design of the Note 7 is unique, in direct response to "why don't other phones have problems then". It's not apples to apples comparison when you draw a line between a Note7 and any other phone. Even if there is a problem with the USB-C or the overall implementation of the power circuitry, it is a problem that only exhibits itself under specific circumstances it seems. Otherwise, you'd have phones lighting up everywhere, which you don't. It's not a systemic problem. I am really curious to know from Samsung though what is really going on. It's such an intriguing problem for sure.

 

[Almeuit]

Maybe they did, though this is not what I said. What I said was that the power plane design of the Note 7 is unique, in direct response to "why don't other phones have problems then". It's not apples to apples comparison when you draw a line between a Note7 and any other phone. Even if there is a problem with the USB-C or the overall implementation of the power circuitry, it is a problem that only exhibits itself under specific circumstances it seems. Otherwise, you'd have phones lighting up everywhere, which you don't. It's not a systemic problem. I am really curious to know from Samsung though what is really going on. It's such an intriguing problem for sure.

So my point stands -- certain circumstances or not. It is their mess up from their implementation.

 

[dejanh]

So my point stands -- certain circumstances or not. It is their mess up from their implementation.

For now I too agree with this but we will know soon enough.

 

[Joeykool]

Just got this tonight

 

[Challenger513]

I was receiving those on my iPhone days after I returned my Note 7. I think it's just a default message that gets sent to anyone who purchased a Note from AT&T. Could be wrong though.