Recent app function issue

[PainFX]

Sometimes when I hit the recent button to clear the apps, the phone sometimes suddenly freezes a bit. I can still hit the 3 dotted option at the top right but it stays on the recent app page. After awhile it will be back to normal. Anyone having this issue

 

[KruseLudsMobile]

Sometimes when I hit the recent button to clear the apps, the phone sometimes suddenly freezes a bit. I can still hit the 3 dotted option at the top right but it stays on the recent app page. After awhile it will be back to normal. Anyone having this issue

How much free memory do you have? Always keep at least 10gb free

 

[PainFX]

How much free memory do you have? Always keep at least 10gb free

Anyone else?

 

[Gayle Lynn]

You have a deeper problem than just closing all apps.

 

[KruseLudsMobile]

Anyone else?

Once you cleared up some space was the problem resolved?

 

[PainFX]

Once you cleared up some space was the problem resolved?

still does it from time to time

 

[KruseLudsMobile]

still does it from time to time

Then the next step is you have some apps that are bogging down the CPU. There are tools you can use to determine which one. It's not hard just takes a little patience to learn. One way is to disable ALL apps, then use the phone for an hour. If it's Ok, then re-enabled a bunch of them (and write down which ones). If a problem recurs, start disabling those one by one until the problem goes away. Then you know which one is the problem. If the problem recurs, you have an issue with another app... Rinse, repeat...

 

[PainFX]

Then the next step is you have some apps that are bogging down the CPU. There are tools you can use to determine which one. It's not hard just takes a little patience to learn. One way is to disable ALL apps, then use the phone for an hour. If it's Ok, then re-enabled a bunch of them (and write down which ones). If a problem recurs, start disabling those one by one until the problem goes away. Then you know which one is the problem. If the problem recurs, you have an issue with another app... Rinse, repeat...

If an app is bogging it down, wouldn't it show up under Device Maintenance? I doubt that's the problem. I already put all apps to sleep under device maintenance. This is more like a note 8 bug software issue.