Refurbishment check

[JovHok]

I'm offered a replacement for my Galaxy S7(non-edge) version for a display issue. Is there anyway to know whether the replacement is refurbished or not without opening the box?

 

[systemofadown1]

You may be able to call your carrier and they can walk you through the steps of what information they need but you may have to open the box that way.

 

[Rukbat]

It will depend on the age of the phone they're replacing. With most carriers, if it's over two weeks old you get a refurb, because they're replacing a used phone.

 

[Bridget Booth]

AFIK, you can't tell from the box. All my TMoUS replacements have come in generic white cartons. I've had experience with both TMo and AT&T openly disclosing if it is a refurb, though. It would depend on what carrier you have, too, I would assume.