Replacement Note 7 explodes.... on a plane

[wookiee2cu]

Was watching the news this morning and they were talking about the incident with the Note 7 on the plane. They had a specialist/expert on as well, the reporter just kept hammering on the Note 7 and then the specialist/expert pointed out that yes it was a Samsung phone but this could happen to any phone, tablet or laptop. e-cig or any other device that uses lithium ion batteries. It was nice to at least see someone be logical about it, yes right now it is Samsung but tomorrow it could be any manufacturer. One thing that surprised me is the specialist said that there isn't a government safety guideline or safe level requirement in place regarding the lithium ion batteries. I wouldn't be surprised if we see one developed and put in place in the next few years. Remember a few years back Boeing had problems with a new line they were building due to the lithium ion batteries related to electrical fires I believe.

Seen a few comments about Samsung being lucky that Apple hasn't started launching ads regarding the issue. Apple isn't going to say anything, an iPhone 6 caught on fire back in march while the plane was in the air over the ocean flying to Hawaii and I think it was just last week that an iPhone caught on fire in a students pocket burning his leg. There are several other stories regarding iPhone's catching fire, again this isn't manufacturer specific, it can happen to anyone. That would be like Trump calling out Bill Clinton about Monica when Trump himself cheated on his first two wives.

I'm having no issues with my replacement Note 7 and plan on keeping it unless a new recall comes out. So far there is only this one case, so I'm just gonna wait for Samsung and the CPSC to investigate and see what they release. Unless there are more cases reported I'm just gonna view it as an isolated incident.

 

[brau0303]

Honestly, We have seen one report of this and it's still being investigated. Until the root cause has been identified in this one incident and the findings released. it seems a bit extreme to be worrying about returning a replaced device. Now if we begin to see additional credible reports, then we may have something to be concerned about. Until then stay safe and do what you feel is right for your individual situation.

Cheers,
BR

 

[plinknatord]

Have you ever looked into the ZTE Axon 7 - Jason Perlow at ZDNet had a great write up about the quality and it is a $399 buy?




LeoRex - your thoughts are logical and well taken, but they fail to factor in one key ingredient - timelines for returns.

None of the examples that you and others cite of LiPo battery fries involves multiple events in the same model; they are random and can easily be ascribed to the general risk of these batteries. This is now a case of multiple incidents with the same model. If you are on a time clock to return the Note 7, and you don't act, you could be stuck long term with an extremely depreciating asset. Worse yet, what if the FAA or even individual airlines choose to restrict, or even worse ban, the Note 7...

If you return it timely, and Samsung, the airlines, and the FEDS truly gives us the "all clear" signal, you could buy it again. But if you miss your return window, you may have an $850-900 device for eternity.

My sentiments exactly. Going to return mine today, switch back to my HTC M8 for a couple months, and then re-assess the situation. If Note 7 is safe and can be used on aircraft, then I'll be back. That is, if ANY phones are allowed to be powered-on in aircraft two months down the road...

 

[tk-093]

Why on earth do you let 2 toddlers play with an $800 glass phone? LOL

Never seen a toddler use a smartphone/iPad before? Why wouldn't you let them use it?

 

[debdroid1a]

I just want someone to tell me what to do

There's been suggestions. Only you can make the final decision.

 

[debdroid1a]

Why on earth do you let 2 toddlers play with an $800 glass phone? LOL

Agree. A $50 Kindle Fire would be better is think. They have a kids version that's even guaranteed although it costs more.

 

[mscjr]

There's a lot of 'borrowed trouble' in this thread.

• FACT: There was a sporadic issue w/ new Galaxy Note 7s that resulted in a recall;
• FACT: A recall was issued, phones were designated safe;
• FACT: A single Note 7 combusted on an airplane.

If you have a Note 7, I think your odds are pretty good that nothing bad will happen to it.

What I would be looking for in the very near future:

• Zero examples (corroborated or anecdotal) of combustion or heat;
• Zero declarations of travel bans on the device;
• Zero extension of returns;
• An official statement from Samsung declaring this as a singlular incident.

Provided all of the above happen over the next week or two, I'd be fine with it.

 

[dadsterflip]

I just want someone to tell me what to do

Apple likes to tell people what they can and can not do or have.

 

[japhule]

Doesn't seem like the phone was completely off when the incident happened. I'm guessing it was in process of powering down and something triggered phone to heat up.

 

[rushmore]

Considering if Samsung really thought there was a bigger issue, Gear VR use alone would be enough for Samsung, to say, RETAILERS: STOP SELLING THE NOTE 7!!!!

I think there is a perspective issue here, but perspective usually becomes reality- especially once the mental wonders of the media are involved. Case in point some of the doofus comments being made by the media in regards to the hurricane. Nothing like an art degree reporter (if that) making science comments

 

[Rob.G]

I've quickly read over this thread since I started reading it yesterday so I hope I don't repeat anything overly obvious...

It seems to me that the phone itself isn't the problem; it's the battery. I've read that they're using the same battery as before, but have fixed (supposedly) the defect that was causing the fires. I think they need a better quality battery. Heck, the one thing I wish they'd get from this is that the battery SHOULD BE REMOVABLE. This feature alone could have solved a TON of problems... rather than replacing all those phones, just send out new batteries.

Like others have said, there is no other Android device out right now that I would want. A Pixel MAYBE but it's still a ways off. So if I end up giving this thing up, I'll end up with an iPhone 7 Plus... and like I've said before, I'm not a fan of iOS.

Meanwhile, I will continue to use mine and if anybody around me wants to freak out about it, I'll politely suggest they self-fornicate.

 

[LeoRex]

If they're permanently banned on airplanes, that would be it for me - I routinely travel for work :-(

If they do that, based on this one case, Samsung sues and either forces the FAA to lift the ban, or force the ban on all phones, regardless of make.

 

[Bbarbie]

As i use my phone and write this message i have again started to worry about the explosion. I hate not having peace of mind but i don't like any other phone out there either.

 

[rimz808]

You want a Guarantee.
Is that what you are asking for.

Do you like your S7 edge? How is the battery life? I have a note7 and I am not pleased with battery life - drains about 10% each hour, so I am only getting about 10 hours of battery life. Way shorter than I was getting with my iphone 6 s plus. I am thinking about exchanging it for the S7 edge. Plus, with the note7 recall battery explosion still a possiblity.. makes me really consider switching.

How has your s7 edge battery life been?

 

[edubb256]

I just want someone to tell me what to do

...Then ya shoulda bought an iphone!

 

[Jeyaruk JJ]

Do you like your S7 edge? How is the battery life? I have a note7 and I am not pleased with battery life - drains about 10% each hour, so I am only getting about 10 hours of battery life. Way shorter than I was getting with my iphone 6 s plus. I am thinking about exchanging it for the S7 edge. Plus, with the note7 recall battery explosion still a possiblity.. makes me really consider switching.

How has your s7 edge battery life been?

The s7 edge is great on battery I am coming from a note 5 so it's been a pleasant surprise. I get about 14 hours of battery life and about 5 and a half hours of screen on time. It does have a 3600mah battery and considering it's smaller than a note 7 I expect it to have better battery life. The only problem is I miss the spen and aesthetically no phone can come close to the note 7. Really sucks this had to happen I was ready to return the edge and get a note 7. The s7 edge is essentially a note 7 without an spen minus some features.

 

[Rob.G]

I just had a 25-minute conversation with AT&T. At this point in time, they aren't able/willing to do anything... she did say if I went to the store where I got it (an AT&T store) they might be able to do something for me, BUT, since the only other phone I would accept at this point is the iPhone 7 Plus, and she told me that unless a store happens to have one in stock (unlikely), I'm looking at 30+ days to get one. So that's out. I'll just keep mine Note 7 and see how this all plays out.

 

[LeoRex]

Keep in mind that battery life is volatile.... my wife's Note 7, if she used it straight through like that, can get 5 hours of screen time over a good 36 hours between stints on the charger before it would hit the "ERMAGHERD!" battery warning. There be other external forces at bay here.

 

[LailaAK]

Keep in mind that battery life is volatile.... my wife's Note 7, if she used it straight through like that, can get 5 hours of screen time over a good 36 hours between stints on the charger before it would hit the "ERMAGHERD!" battery warning. There be other external forces at bay here.

I believe all lithium batteries have issues.... 1 in a million? 1 in
10 million? It's unavoidable, even if the manufacturers do their
absolute best to prevent it.

My question is... is the phone owner liable when he/she uses/
charges the phone as described and it catches fire on a
commercial airliner? Some airlines(am I allowed to name the
airlines' names here from actual court cases)? bill the
passenger's health insurance company to recoup part of the
cost associated with medical diversions. They range from
$50,000 all the way to $200,000 for a TPAC flight that had to
make medical diversion. The passenger's health insurance
company usually settles on a reasonable figure with the
airline's insurance carrier.

If it was a Samsung Note 7 or any other phone that catches
fire and caused an emergency landing, is the passenger or
Samsung financially liable?

 

[cardboard60]

Wow didn't even think of this. Still getting a note 7 though. I trust Samsung.

I would go lay my hand down on the table and take a Hammer and hit it.
They your problem worrying about the note will be gone.