Replacement Note 7 explodes.... on a plane

[kevinpleasants]

Samsung statement about Replacement Note 7

Samsung Statement on Replacement Note7 Devices - Samsung Newsroom

 

[erasat]

But in this case it was mentioned that this guy just got off the plane and went directly to look for an iPhone and bought it, funny thing is that last time I checked iPhone was very hard to find anywhere so this guy must have been very lucky.

Like I mentioned earlier, it may have been isolated incident with a problem child battery just like it may happens with basically every single manufacturer and device out there, incredibly bad timing and luck for Samsung indeed, or it may have been caused by an external force while he was boarding the plane, anyone that travels know how bothersome it can get when you have a couple of bags in your hands while boarding, anyways very unfortunate for everybody and definitely not helping Samsung at the moment.

But, unless we see more of this incidents happening just like it happened a month ago, I definitely still trust that Samsung and the CPSC did their due diligence assuring that the Replacements were good to go and this is just and unfortunate and bad timing incident.

 

[justin1578]

Re: Samsung statement about Replacement Note 7

"Yeah, we know."

 

[amyf27]

Re: Samsung statement about Replacement Note 7

Samsung Statement on Replacement Note7 Devices - Samsung Newsroom

Basically doesn't say anything other than they're investigating. They are waiting until they have factual evidence before making any hardcore decisions

 

[nizmoz]

Another report just came in.

【威力版爆炸片】台灣新Note7首爆　她屁股差點開花 | 即時新聞 | 20161008 | 蘋果日報

English translation Replaced Galaxy Note 7 explodes in Taiwan: report | Society | FOCUS TAIWAN - CNA ENGLISH NEWS

"Taipei, Oct. 8 (CNA) A replacement model of the Samsung Galaxy Note 7 smartphone exploded in Taiwan on Friday while its user was walking her dog in a park, local newspaper Apple Daily reported on Saturday.

According to the report, a 26-year-old woman surnamed Lai was walking her dog in a park in Taipei when she realized smoke was spewing from her replacement Note 7, which Lai said she had picked up just 10 days ago.

Lai said she quickly pulled the phone from her jeans pocket and threw it on the ground, then waited until the smoke cleared before picking the phone up and taking it back to her workplace in her phone case, the report said.

Apple Daily cited the woman as saying that she heard a "bang" before feeling heat on her buttocks and seeing a lot of white smoke billowing from the phone after taking it out of her pocket.

The woman said she purchased a Galaxy Note 7 in August this year, and exchanged the phone for a replacement model on Sept. 27 after seeing TV reports suggesting that the Note 7 could explode, according to the article.

In a statement issued Saturday, Samsung Taiwan said it was trying to reach the customer and hoped to recall the product and further clarify the cause of the incident.

It said it could not confirm if the phone was a replacement model without looking into the matter.

The incident came just two days after an alleged replacement model of the Note 7 began smoking aboard a Southwest Airlines in the United States on Wednesday, leading the airline to evacuate passengers on the plane.

Taiwan's Consumers' Foundation urged Samsung Taiwan on Saturday to suspend all sales and replacements of the new Galaxy Note 7, because continuing to distribute the model would be like "sending bombs to consumers."

(By Christie Chen and Yang Shu-min)"

____________________

Whether after investigation this turns out to be legit or not, the continued plague of these reports can only serve to fuse the Note 7 with the stigma/label of the "burning up phone" further into peoples conscience.

 

[rushmore]

The only place in Asia that recalled devices was South Korea, so this would not be a case of a deemed "safe" device. China stated unhappiness to Samsung about no recall effort there.

 

[rushmore]

Probably way better for you than having a Note7 blow up in your eyes during a VR pr0n session...

No flaming event for me playing games and watching movies. The device runs cooler than any previous device I have owned. This is due to the heat pipe used to help with VR content.

 

[donm527]

If the Bloomberg note of finding the batteries to be larger than area allocated space causing it to be pinched between components is true....

Battery wedged in (Pinched) + drop = rupture of soft battery =



Is that possible??

I'm just saying it overall does not add up, but any merit to that does not matter. The device not on though makes no apparent sense. Unless he turned it off and it stayed on due to an immediate chemical short.

 

[pduffer]

I believe I read that he turned the phone off because it had started to get hot... Which, if true, means it most likely was already in the process of failing... At which point turning it off wouldn't help much.

No, he turned it off to get ready for takeoff.

 

[chazglenn3]

It didn't look crammed in there to me in the iFixit video teardown.

 

[RocketmanJLC]

I haven't read all 26 pages of comments. But in the ones I've seen there's been nothing directly suggesting that the first incident of a replacement phone catching fire - on a plane, a worst-case scenario of the type Samsung's competitors/detractors would stand to benefit by most - seems to be a bit too convenient to be automatically presumed to be a naturally-occurring, random event. Especially before the device and the circumstances of the incident have been thoroughly investigated by Samsung/CPSC. Did I miss something? Either way, the damage to Samsung and the Note 7 is probably already undo-ably done.

 

[kevinpleasants]

Re: Samsung statement about Replacement Note 7

Basically doesn't say anything other than they're investigating. They are waiting until they have factual evidence before making any hardcore decisions

Yep that's what it says.

 

[celsior360]

The only place in Asia that recalled devices was South Korea, so this would not be a case of a deemed "safe" device. China stated unhappiness to Samsung about no recall effort there.

They recall the first 500 and 1858 units in Hong Kong and China respectively, and that's all. This is why the Chinese government thinks why Samsung is doing a double standard recall apart from them.

 

[erasat]

I haven't read all 26 pages of comments. But in the ones I've seen there's been nothing directly suggesting that the first incident of a replacement phone catching fire - on a plane, a worst-case scenario of the type Samsung's competitors/detractors would stand to benefit by most - seems to be a bit too convenient to be automatically presumed to be a naturally-occurring, random event. Especially before the device and the circumstances of the incident have been thoroughly investigated by Samsung/CPSC. Did I miss something? Either way, the damage to Samsung and the Note 7 is probably already undo-ably done.

Exactly and I'm afraid that it will take just a couple of clever anti Samsung guys (in this forum alone you will have a couple of them) that will go the extra mile to put the nail in the coffin and just get ideas of the recent published videos of how a battery can gets fire and the rest of common knowledge about how to do it and simply take one for the team.

No matter if at the end of an investigation it is determined that it was caused by an accidental damage to the phone, pinching the battery by brutal force or any other cause, the damage to the phone and Samsung will already be done, just like the Grandma case and some of the other cases that were proven already to be caused by other means and not a phone's fault, what matters is public perception, right?

 

[Chance]

Re: Samsung statement about Replacement Note 7

At least this statement sounds better than the first one did.

 

[D13H4RD2L1V3]

Re: Samsung statement about Replacement Note 7

Basically, it's "We know you folks are concerned with the safety of the replacement Note 7s. We're trying to get to the bottom of this and will update when we can".

Not exactly the answer some were expecting, but it is at least better than the first one, which I found pretty dumb.

 

[da3lynx]

Re: Samsung statement about Replacement Note 7

Not much else they can say until the investigation is complete. I really hope it's exposed as BS. Tired of all the focus on the note 7.

 

[chuco35]

Re: Samsung statement about Replacement Note 7

Samsung Statement on Replacement Note7 Devices - Samsung Newsroom

That says nothing.

All Samsung needs to know is the carrier and the phone number of the customer, to discern whether the phone was a replacement or not. The customer says it was. Why would she lie?

Samsung already knows the answer. That they are still holding back is disconcerting. I'm taking a flight this afternoon.

 

[al3azim]

Re: Samsung statement about Replacement Note 7

That says nothing.

All Samsung needs to know is the carrier and the phone number of the customer, to discern whether the phone was a replacement or not. The customer says it was. Why would she lie?

Samsung already knows the answer. That they are still holding back is disconcerting. I'm taking a flight this afternoon.

It's not that the customer is lying it's whether this is going to be a problem with all the new replacement (as in a defect in the build) or an isolated situation that was caused by something the owner might have done unknowingly that triggered this issue. There are reports of different phones exploding regularly and those are rare and this could be one of those cases with the new replaced units. If a recall was not previously, this would not even be a situation at all and nobody would have mentioned it. But it is getting way more attention because of the previous recall. Samsung wants to confirm that it did address the issue with their previous recall as it will not sit well with anyone if they did the same mistake twice.

 

[jhimmel]

Re: Samsung statement about Replacement Note 7

That says nothing.

All Samsung needs to know is the carrier and the phone number of the customer, to discern whether the phone was a replacement or not. The customer says it was. Why would she lie?

Samsung already knows the answer. That they are still holding back is disconcerting. I'm taking a flight this afternoon.

It says they are working to determine the CAUSE, not if it was a replacement.