I have a cracked screen and a scuff on the Bionic screen. I want to get a replacement through Verizon. When I owned a blackberry I would call up and tell them some keys werent working (even though they were) and they would send me a refurb free of charge. Can I do this with the Bionic? The BB was under a corporate account and my Bionic is a personal device. I am not sure at what point I would go through my insurance company to get a new one compared to getting a refurb through Verizon.
Replacement phone
- Thread starter celticfdguy
- Start date
From my experience if u would claim manufacturers defect and do a exchange then they see u have physical damage on the phone that wasn't reported they may charge u for the phone after all.
Sent from my EVO 4G LTE
Sent from my EVO 4G LTE
That never happened in the 10+ times I did it with my corporate BB... but that might be because of it being a corporate account.
I really dont know. I have a case on it and everything... It is a small crack though, its on the upper right corner.
And....? Verizon as a whole is dishonest along with Motorola after the nightmare we have gone through with this Bionic...
Anyway, back on topic... I am going to try and call-in about a manufacturer defect to get a replacement phone instead of going through the insurance. Ill keep you posted on how I make out.
Got a new phone on the way. Actually am having issues with the USB port so they are sending a manufacturers warranty replacement free of charge...
Now I have to get my phone back on gingerbread!
Now I have to get my phone back on gingerbread!
Mooncatt
Ambassador
- Feb 23, 2011
- 11,067
- 815
- 113
With any luck, your "new" refurbished phone won't be worse than the one you have now.
So far so good! Still the same old bionic I had previously but this one is all brand spanking new looking again 
Similar threads
Trending Posts
-
-
Samsung S20+ - charging problems on USB and wall adapter
- Started by harristn
- Replies: 3
-
-
-
Facebook
Twitter
Instagram