Sending mine back tomorrow to TigerDirect. Asus couldn't give me any info and I just got lousy canned, robotic responses that lacked any kind of empathy. This was my first time trying Asus and I waited 7 months for this tablet...
I'm a reasonable adult, I understand that manufactures are going to have issues from time to time (it's expected -Even Apple) but it is what and how you communicate to your customers (or don't in the case of Asus) and then the integrity to do the right thing that makes or breaks it for me. What makes this scenario so awful is that not only did Asus not communicate that they are feverishly working on resolution for all of their valued customers but they just said, "Meh... Here is an "upgraded" model that will cost you $100.00 nevermind that you have a wifi tablet that CANT PICK UP A WIFI signal!
I think this was my first and last experience with Asus for life unless they do something to make this right. I'm patient and at this point would be willing to stick it out with just some communication from them that they are going to fix it but need a little time... Just DO SOMETHING besides touting a fixed product that I can't have...
Reef
I'm a reasonable adult, I understand that manufactures are going to have issues from time to time (it's expected -Even Apple) but it is what and how you communicate to your customers (or don't in the case of Asus) and then the integrity to do the right thing that makes or breaks it for me. What makes this scenario so awful is that not only did Asus not communicate that they are feverishly working on resolution for all of their valued customers but they just said, "Meh... Here is an "upgraded" model that will cost you $100.00 nevermind that you have a wifi tablet that CANT PICK UP A WIFI signal!
I think this was my first and last experience with Asus for life unless they do something to make this right. I'm patient and at this point would be willing to stick it out with just some communication from them that they are going to fix it but need a little time... Just DO SOMETHING besides touting a fixed product that I can't have...
Reef