Rezound now $199 Verizon online

[evetskirk]

Careful on the 3rd party "premium" retailers. Purchased mine 3 weeks ago, they have a 14 day window. I called Vz complained and they gave me the credit. I Am Wireless is the owner, they are still selling the phone for $299. Everything there is over priced. That will be the last time I do business there. Tell your frinds to be careful.

That is very much so, they do not honor 3rd party pricing and policies, After the 3rd customer rep I talked to, didn't complain or get upset, I explained to her that I bought it from a Verizon store and had no Idea that it was a 3rd party store. I thought premium retailer meant that it was one of their better stores. She called the store and confirmed what I paid $299 and then gave me the $100 credit. I explained that I was not trying to get something for nothing and had been with them for 21 yrs. She was very kind. The so called loyalty mgr I talked to from texas said he couldn't do anything about price of phone as it was a 3rd party transaction but he could give me 59.99 credit for being a loyal customer. So in the long run, I made out and they spent more than necessary by giving me the run around. yippee. my gain their loss, this time. I do spend alot with them though so it will be worth it to keep a long time customer happy. It seems companies these days value the new customer more than the loyal customer. That's not good, especially when we still have choices. When I ran my business the loyal customer always got the better deal. If a new customer wanted the deal of the loyal customer they had to prove their loyalty over time first. I was quite successful with this business model. A lost customer takes 3 new to make up.

 

[mimsiesboy]

Hi,I just called verizon csr and at 1st she said I would have to return it and pay the 35 dollar restock and repurchase the phone, I told her this is nuts and she made me hold while she asked her supervisor,, 2 Minutes later she said we will credit your account tomorrow, and send a conformation text when its done.
yippee ky yo ky yeah!! this is a great phone at 265,,, at 165 its a steal. thanks to the op and android central.

 

[Sonshine01]

I should have mentioned that -sorry-- I always use 18662214096

 

[Bushido Brown]

just ordered one for my girlfriend for 99 bucks off of Wirefly.

 

[dpham00]

Hi,I just called verizon csr and at 1st she said I would have to return it and pay the 35 dollar restock and repurchase the phone, I told her this is nuts and she made me hold while she asked her supervisor,, 2 Minutes later she said we will credit your account tomorrow, and send a conformation text when its done.
yippee ky yo ky yeah!! this is a great phone at 265,,, at 165 its a steal. thanks to the op and android central.

I guess me paying $50 less than 2 week after release would be highway robbery!

 

[humpagardengnome]

I guess me paying $50 less than 2 week after release would be highway robbery!

Why must you insist on rubbing salt in wounds that cost some of us $299? LOL. I kinda screwed myself out of a deal cuz I rented the Rezound waiting for the GN to release, so I missed all the early deals.

 

[Squatly]

I bought my Rezound at a Verizon store on Dec 7th and I just called Verizon customer service (*611). I told the agent that the price has dropped $100 since my purchase and my extended return period expires tomorrow (Jan. 15th). I asked for a $100 credit to my account and she politely processed the credit with no complaint or argument. Great customer service from Verizon!