You are correct about the pause and not responding. Problem is that with windows os, if the software is doing a background process and you click anywhere in the app box, like trying to move it on your screen, it will often give you a "program not responding" message. Not sure that is what is happening with yours, but you might give one click one more try and give it a little more time to complete. I seem to remember that there are a few pauses of 40 seconds or more. Good luck.