S Voice hardly working

Sep 30, 2015
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Has anyone had S Voice just not pickup there voice using wake commands? It works like 10% of the time I try it. I've create a custom command "Hey Galaxy" and it never picks up my voice; I've even done this in a very quiet room. Any help would be great. I love Google Now but I have a Gear 2 Neo that only supports voice support with S Voice.

Thanks
 
I noticed mine isn't working as well over the past few days as it had. Could be an update.
 
Yeah when I first got the phone it worked OK, now it just doesn't work at all. I thought it might be the MIC on my phone but Google Now works every time; even if I say it very low.
 
Honestly the 1st thing I do is disable S Voice. Google Now is so much better.

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