S20 files not showing on PC?

[Android Central Question]

When I plug S20 via USB cable to my Laptop.
Phone is discovered and shown s icon in 'myComputer'
However when I double click on it the folder is empty.
It should show Phone & card folder icons.

I have checked and USB is selected for file transfer.

S20 is running v11
PC running W10

 

[B. Diddy]

Re: S20 files not showing on PC

Welcome to Android Central! What folders are you looking at? Keep in mind that you won't be able to see system folders or certain app folders.

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

Re: S20 files not showing on PC

You allow access from your computer? A prompt in little box should display .
Try different port and cables also

 

[gomezz]

You are unlocking the phone after you connect it?

 

[mustang7757]

Hopefully OP figured it out with the suggestions here.