S21 video won't play on VLC desktop

shobuddy

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May 9, 2011
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I have video taken on the S21. When I transfer the mp4 video file to my desktop, VLC player is not able to play it. The sound comes thru but the screen is blank. Am I missing something? I've never experienced VLC not being able to play a video file.
 

Kizzy Catwoman

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Feb 2, 2017
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Check in settings that it is not being stored in High efficiency mode. That will not be compatible with many players.
894a700d7744b13fcb40fdf9a8246b37.jpg
 

shobuddy

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May 9, 2011
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Check in settings that it is not being stored in High efficiency mode. That will not be compatible with many players.
894a700d7744b13fcb40fdf9a8246b37.jpg

Yup, that was the issue. I had it disabled but it looks like if you set recording to 8K, the setting automatically gets enabled w/no option to disabled it.
Thanks for your help!
 

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