S22 Bluetooth Issues

[Bob R1]

When streaming music on my S22, to either ear buds or my Phonak hearing aids, I get occasional dropouts.

More so on the hearing aids then on the ear buds. Both worked fine on my S21 and S20.

I have factory reset and removed and repaired the devices a number of times.

I looked on the Samsung site about an exchange, but it says only to do a return on my order and repurchase it. Unfortunately it seems the $390 credit I got for the S21 goes away. This is from the samsung site:

"Please note that if you return your New Samsung Device after you send your old device, you will not receive any refund or other value for the Trade-In Device credit deducted from the purchase price of your New Samsung Device.
"
I am hoping it is software or a setting in developer options, or if someone had a similar problem and solved it.

Bob

 

[B. Diddy]

Welcome to Android Central! Is this with any app, or only certain apps? Does it also happen in Safe Mode? www.samsung.com/ie/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

Dont forget s22 hasn't gotten any software updates being still new to address any issues.
Try reset network in settings>general management>reset>reset network emehich does reset Bluetooth .

 

[Bob R1]

It happens with a number of apps. Samsung, YouTube music, and a couple of podcast apps. I will try in safe mode tomorrow and also try the network reset. Thanks for the help.

 

[B. Diddy]

I made you the owner of the original guest post to make it easier for you to find.