S24 Ultra Lock screen issue

[PaulaO2]

S24 Ultra via T-Mobile. Android 14. Up to date software. Brand spankin' new, less than 48hrs old.

I moved everything over from old phone (S21 Ultra) via Smart Switch app (PC to phone).

Everything went well, better than I thought it would, actually. The one kink I can't seem to figure out is the lock screen. Well, the Wallpaper and Styles entirely was borked. I finally got the home page wallpaper to work. Settings - searched for wallpaper - selected Wallpaper Service - tapped three dots - Live Wallpaper - set that - done. (I use Lunescope and love it).

The lock screen is the same image as my old phone but I can't make any changes. It just transferred the image and the little text at the bottom that I had added to say "if found call ###" (my wife's phone). If I long press home screen, select wallpaper and style, the app closes.

I am assuming something got transferred from the old phone to the new and they aren't compatible. Or something. Things I have tried:

cleared cache and data from wallpaper (message pops up "wallpaper and style has stopped working too many times", tap i symbol)
shut down phone, restarted and wiped cache partition
restarted many, many times

Help? I mean, it isn't super duper important but, you know, new phone! And I've read there is more to do on the lock screen now.

 

[Colonel Robert E Hogan]

Hi! Not sure if this will help, but have you tried temporarily setting your lock screen as a wallpaper from your gallery? It's possible your your live wallpaper just got 'stuck', if you will. Kinda like how print jobs can say they're printing, but get stuck in the cache without doing so.

For good measure, I'd clear your Lunescope cache and restart your phone after trying the method I suggested, then try setting your live wallpaper up again once the phone rebooots. Don't know if that'll do any good, but it's better to be safe than sorry.