S24 Ultra stuck in desktop mode

[Sweaty_banana87]

Hello, My s24 Ultra is stuck in desktop mode, this applies to the entire system UI and any app I open. I cant find anything online about it. I have already checked in developer options and force desktop mode isnt even listed in there so its not that. Any help would be appreciated as i can barely see the text on the screen and it makes using my phone a headache.

 

[belodion]

Welcome as a new member.

Try first a Power Off & Restart. If no go, try a Cache Partition wipe.

Developer Options, whatever may or may not be in there, is presumably switched off?

 

[Sweaty_banana87]

Thanks for your reply, Power off and restart was the first thing i tried. I will look up how to do cache partition wipe and try that when i get a chance. And yes developer mode is switched off.

 

[belodion]

I’m not familiar with Samsung devices and am not even sure that you can wipe the Cache Partition any more, but see this: https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

 

[methodman89]

Press volume up and the power button at the same time while the phone is off to boot into the screen for clearing the cache. Good luck!

 

[Sweaty_banana87]

Tried it, that didn't work either unfortunately.

 

[notforhire]

I didn't see this in your original post - were you using DeX, then disconnected, then remained stuck in desktop mode?

 

[Sweaty_banana87]

I didn't see this in your original post - were you using DeX, then disconnected, then remained stuck in desktop mode?

I did try DeX for the first time recently could that have something to do with it?

 

[notforhire]

I did try DeX for the first time recently could that have something to do with it?

That would be my guess. I use DeX all the time, though I've never experienced your problem before. Were you connected via HDMI or wireless?

 

[Drongo]

Hello, My s24 Ultra is stuck in desktop mode, this applies to the entire system UI and any app I open. I cant find anything online about it. I have already checked in developer options and force desktop mode isnt even listed in there so its not that. Any help would be appreciated as i can barely see the text on the screen and it makes using my phone a headache.

 

[Sweaty_banana87]

That would be my guess. I use DeX all the time, though I've never experienced your problem before. Were you connected via HDMI or wireless?

Wireless

 

[Drongo]

Hello, My s24 Ultra is stuck in desktop mode, this applies to the entire system UI and any app I open. I cant find anything online about it. I have already checked in developer options and force desktop mode isnt even listed in there so its not that. Any help would be appreciated as i can barely see the text on the screen and it makes using my phone a headache.

Have you contacted an official Samsung Service Centre ?

 

[mustang7757]

Check in settings>connected devices I circle in the 3 places to check if your phone is connected to anything and turn off .

If still the same
Try setting>general management>reset>reset settings

If still sane

Settings>apps>3 dots upper right corner tap>reset app preferences
View attachment 372582

 

[mustang7757]

I'll attach the photo again if you can't open

 

[notforhire]

beat me, Mustang