S4 keeps freezing on me when I need it!!!!

PaulWog

Well-known member
May 1, 2013
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My S4 keeps freezing on me when I need it. The freezing only occurs when I shut off the screen, then turn it back on, and attempt to unlock it. Unlocking becomes impossible no matter what I do. I then have to restart the phone...

I'm sure this is a common problem. Any solutions?
 
My S4 keeps freezing on me when I need it. The freezing only occurs when I shut off the screen, then turn it back on, and attempt to unlock it. Unlocking becomes impossible no matter what I do. I then have to restart the phone...

I'm sure this is a common problem. Any solutions?

I wouldn't say common (or I haven't heard of it). Did you install anything new recently?

Sent from my Sprint S3 using AC forums.
 
That's a common problem only if your phone is defective. Contact your service provider and notify them of the issue. Request they exchange the phone with a new one.

Posted via Android Central App
 
My S4 keeps freezing on me when I need it. The freezing only occurs when I shut off the screen, then turn it back on, and attempt to unlock it. Unlocking becomes impossible no matter what I do. I then have to restart the phone...

I'm sure this is a common problem. Any solutions?

Exchange it. This is not a common problem, sorry to hear about your bad experience.

Posted via Android Central App from my Samsung Galaxy S3! GT-19300
 

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