S4 Lock Screen Issues

Alexis Starling

New member
Jan 22, 2017
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Hello. My s4 returns to the locked screen every time I hold down the home button (which usually shows all open applications). An error appears before it goes to locked screen.

I have completed 2 factory resets. For the first minute or two the reset was completed this corrected the issue, however it has not corrected this.

Can anyone help me correct this?
 
My wife and I have the same issue. "unfortunately, the process com.android.systemui has stopped". Then it goes back to the main menu,
 

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