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S4 not turning on

A

AC Question

Was texting someone and the S4 flashed the logo and turned off. At the time I had around 45 percent ish, and now the phone won't turn on. If. I hold down power, nothing, nor any combination of buttons I've tried. The weird thing is, when I take the battery out and put it in again, the screen turns on and flashes the S4 logo, but I cannot get anything past that.
Any help would be appriciated, thanks!
 

Golfdriver97

Trusted Member Team Leader
Moderator
Dec 4, 2012
35,250
0
0
Is the battery bulged? Take it out and set it on a flat surface and try to spin it. If it does, you need to replace it.
 

amarro

New member
Aug 16, 2014
4
0
0
I've had this issue a few times. Take out your battery and while the battery is out plug in your charger. The charging screen will appear. Once that happens put your battery back in and it will start. Please let me know if this works.
 

yojo98

New member
Aug 16, 2014
2
0
0
I tried the charging without a battery and it still doesn't work. The charger base I'm using for sure works because it will charge my iPad, and the USB cable was working fine yesterday.
 

Rukbat

Retired Moderator
Feb 12, 2012
44,533
18
0
With 45% battery, even with 10% battery, the phone should still boot. I think it's time for a trip to a Samsung Experience Center (also known as Best Buy).
 

Jaggrey

New member
Sep 1, 2010
796
20
0
Was this ever resolved? My wife's S4 started doing the same thing.

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