S4 not turning on

[AC Question]

Was texting someone and the S4 flashed the logo and turned off. At the time I had around 45 percent ish, and now the phone won't turn on. If. I hold down power, nothing, nor any combination of buttons I've tried. The weird thing is, when I take the battery out and put it in again, the screen turns on and flashes the S4 logo, but I cannot get anything past that.
Any help would be appriciated, thanks!

 

[Golfdriver97]

Is the battery bulged? Take it out and set it on a flat surface and try to spin it. If it does, you need to replace it.

 

[yojo98]

I tried that, the battery is flat and spun fine.

 

[amarro]

I've had this issue a few times. Take out your battery and while the battery is out plug in your charger. The charging screen will appear. Once that happens put your battery back in and it will start. Please let me know if this works.

 

[yojo98]

I tried the charging without a battery and it still doesn't work. The charger base I'm using for sure works because it will charge my iPad, and the USB cable was working fine yesterday.

 

[Rukbat]

With 45% battery, even with 10% battery, the phone should still boot. I think it's time for a trip to a Samsung Experience Center (also known as Best Buy).

 

[Jaggrey]

Was this ever resolved? My wife's S4 started doing the same thing.

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