A
AC Question
S6 Fingerprint Backup Password Reset
I have a Samsung Galaxy S6, and for my unlock screen I use a pin. However, for some applications, I use a fingerprint unlock as well as a pin.
Recently, the scanner was unable to read my fingerprint so my phone disabled the fingerprint unlock option and came up with the notification "Enter backup password to verify fingerprint." I thought I remembered the right password, but apparently not, so I am unable to change or update my fingerprint at all.
From what I've read, a lot of people have problems on the lock screen, but my lock screen is fine since I use a pin, I just can't remember my backup password for my fingerprint. I've already tried Samsung's Find My Mobile, and I would really like to avoid doing a factory reset.
Any ideas on how I either reset my backup password or somehow change my fingerprint?
I have a Samsung Galaxy S6, and for my unlock screen I use a pin. However, for some applications, I use a fingerprint unlock as well as a pin.
Recently, the scanner was unable to read my fingerprint so my phone disabled the fingerprint unlock option and came up with the notification "Enter backup password to verify fingerprint." I thought I remembered the right password, but apparently not, so I am unable to change or update my fingerprint at all.
From what I've read, a lot of people have problems on the lock screen, but my lock screen is fine since I use a pin, I just can't remember my backup password for my fingerprint. I've already tried Samsung's Find My Mobile, and I would really like to avoid doing a factory reset.
Any ideas on how I either reset my backup password or somehow change my fingerprint?