S6 Verison 'Close All' Appears Randomly

[jcp007]

Thanks, everyone. Sorry for being short. I have an important event tomorrow and I need it to work properly.

No problem. Been there. Done that.

 

[dpham00]

Verizon tech support recommended I do a factory reset. I tried everything: cleaning cache, different launchers.

The problem still exists after a factory data reset? Usually Verizon will send you a warranty replacement once you have exhausted all the troubleshooting options.

Sent from my Pearly White Verizon Samsung Galaxy S6 Edge

 

[jcp007]

The problem still exists after a factory data reset? Usually Verizon will send you a warranty replacement once you have exhausted all the troubleshooting options.

Sent from my Pearly White Verizon Samsung Galaxy S6 Edge

The,timing of an exchange might not work as the device is needed for an event tomorrow.

 

[dpham00]

The,timing of an exchange might not work as the device is needed for an event tomorrow.

If troubleshooting didn't work, the op might need to do an in store exchange.



Sent from my Pearly White Verizon Samsung Galaxy S6 Edge

 

[jcp007]

If troubleshooting didn't work, the op might need to do an in store exchange.

Hope it works out for him.

Sent from my Pearly White Verizon Samsung Galaxy S6 Edge