S7 died this evening

[pxleight]

I put my s7 on charge and went to get it an hour or so later and it was showing the galaxy s7 powered by android startup screen. Power button did nothing. Eventually got it to reboot by holding power and volume down but it just got stuck in a reboot loop. Removed sim and SD card and eventually got it to boot but as soon as I unlocked to the launcher it froze and rebooted, caught in the loop once more. Managed to get to the home screen a couple more times but still frize shortly after. Now it's just a brick. Called my service provider and they are sending out a replacement but I'm not impressed that the phone didn't even last 30 days.

 

[B. Diddy]

Welcome to Android Central! That's a bummer. If you still have the phone, you could try booting into Download Mode, and see if you can reflash the stock ROM: http://forums.androidcentral.com/am...w-flash-stock-rom-via-odin-new-interface.html

 

[pxleight]

Can't get it to do anything now, completely bricked. Replacement arrives Friday so I'm using my m8 until then. Hopefully it was just a fluke unit and not a sign of things to come.

Posted via the Android Central App

 

[bembol]

Just when I started to love Samsung again, I get my very first DOA phone and I've OWNED a lot of them.

It is disappointing I wonder if it's a software issue that Samsung needs to address. I've read too many random reboots and black screens.

 

[Cakefish]

That sucks. Hopefully just a fluke. My S7 has been rock solid so far *knock on wood*.

 

[Alleyviper13]

that stinks. This is the best phone ive ever had and ive had quite a few

-nexus 6p
-Iphone 6
-Iphone 5s
-Galaxy note 5
-galaxy s5
-galaxy s4
-i phone 4
- and an HTC m8 and M9 scattered in there


Its by far the quickest, snappiest phone ive had and the battery has been surprisingly wundermus

 

[pxleight]

Left it over night, this morning the battery was flat but it started charging and shows the animation fine. If I turn it on it still gets stuck on the same screen and stays like that until the battery runs down.

 

[B. Diddy]

Are you able to boot into Recovery and wipe the cache? https://support.t-mobile.com/docs/DOC-24999.

 

[pxleight]

No, I've not been able to get into recovery at all, I managed to get into the downloader a couple of times but that's all.

Edit to add: I spoke with Samsung today and they said as it was less than 30 days they'll replace it, they're not repairing s7 models yet.

 

[blade22222]

Also if you can get into recovery a factory reset might set you straight, but try clearing your cache first.

 

[pxleight]

Power, Vol up and home just don't work, held them for 30+ secs and nothing. The only combination that seems to work is power & vol down. Even power on its own rarely works. I suspect either a problem with the battery or the memory is the cause as the fault is so inconsistent.