S7 Vibrate - incoming calls

Sallz06

New member
Feb 2, 2019
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Hi

I have my phone set to vibrate but underneath is an option for phone to vibrate for calls but it is 'greyed' out. How do I select this? Have tried looking for the answer with no luck

Screenshot S7 vibrate issue.jpg

I have attached a screen shot if not clear.

Any Help greatly appreciated
Thanks
 
It's my understanding the toggle only works to turn vibrate on/off if sound is enabled. If you enable sound can you toggle it on/off and see if it vibrates?

Check vibration intensity and ensure that's turned up.

Something might have simply glitched in the software as well, I would try wiping the cache partition.
 
yes if I enable sound it allows be to select if. On vibrate and mute it does not. I understand mute you wouldn't want it to vibrate, but I would like it to on the vibrate setting.

Vibrate intensity is on full.

Can you advise me on how to wipe the cache partition?

Thanks