Greeting
I recently bought a phone from a second hand website a galaxy s9+ after confirming the IMEI that it is authentic I still am unable to update the software or firmware on the phone using the about phone menu.
I get the "registering device-process failed" error in the software update menu.I am currently residing in Namibia Africa but the phone is a SM-G965U American version.Also in the about phone section it shows United Arab Emirates TRA ID, how can I work around this to get the phone updated? it is still on android 8.0 on September 2018 security update.
thanks for the help.
I recently bought a phone from a second hand website a galaxy s9+ after confirming the IMEI that it is authentic I still am unable to update the software or firmware on the phone using the about phone menu.
I get the "registering device-process failed" error in the software update menu.I am currently residing in Namibia Africa but the phone is a SM-G965U American version.Also in the about phone section it shows United Arab Emirates TRA ID, how can I work around this to get the phone updated? it is still on android 8.0 on September 2018 security update.
thanks for the help.