Samsing A5 2017 since update low ear piece volume

[Android Central Question]

Whenever I mute the ring tone using the volume button this lowers the ear volume for all incoming calls. Only happened since latest upgrade.

 

[belodion]

Try a Cache Partition wipe. If no go, tell us, since we can suggest more.
https://forums.androidcentral.com/showthread.php?t=409154