I got mine in last night for a Verizon white 512gb. Used the app and got a watch4 and case with the promo dollars and traded in a few devices to get the price down pretty solid.
I tried around 9pm EST and just got spinning wheels so I waited an hour or so and tried again and the items added to cart and the order went through.
My 1st time trading in direct with Samsung so I'm a little nervous about sending in for credit etc but hopefully all goes smooth.
Now we wait for the shipping emails!
I've been trading in for the last three years and everything went smooth and perfect. If you're the type of person who considers something dirty and smashed up as being 'like new' then you might have something to worry about. If you're like me and keep your stuff impeccably clean and in mint shape then you will have no issue. Just don't try sending in a smashed apart device thinking it's out-of-the-box new condition lol.
