Samsung.com Orders

Just got back from a walk in the woods, good thing no lions, weird thing, I left the screen on the order page and when I returned, it had the button to finish the order; so I tried it, and it worked. Took somewhere between one minute and two hours for that button to appear.

Grats on securing the order!
 
Congrats on your order too. I've been following your posts on the Pixel 6 and it appears you got one of the lemons.

Nah I don't think so. I ended up buying another Pixel 6 Pro from Google and had the same issues. This was last week, so I then initated a return. Same issues with reception, issues with wireless charger, poor battery etc. I think that's just how the phones are and people don't notice the issues.
 
Did anyone receive the $50 reservation credit? The email says another email would arrive, but didn't see anything.
I also signed into Samsung with my email & nothing there either.
 
Did anyone receive the $50 reservation credit? The email says another email would arrive, but didn't see anything.
I also signed into Samsung with my email & nothing there either.

nope. only had $150 credit
 
I got mine in last night for a Verizon white 512gb. Used the app and got a watch4 and case with the promo dollars and traded in a few devices to get the price down pretty solid.

I tried around 9pm EST and just got spinning wheels so I waited an hour or so and tried again and the items added to cart and the order went through.

My 1st time trading in direct with Samsung so I'm a little nervous about sending in for credit etc but hopefully all goes smooth.

Now we wait for the shipping emails!
 
Just got back from a walk in the woods, good thing no lions, weird thing, I left the screen on the order page and when I returned, it had the button to finish the order; so I tried it, and it worked. Took somewhere between one minute and two hours for that button to appear.

And I went back to my original idea of a white phone; worried red or blue might grow old over time.

Got the full $250.00 credit so one pair of black pro earbuds and one pair of buds live; they will eventually be sold.

And yes, it appears I got the full 12% from Rakuten, or at least it states the 12% amount is pending. HOWEVER, there is no $30.00 for first order, only a $10.00 credit for first order (no complaining just noting).

Anyone else use Affirm? They had a four payment special that added $25.00 credit. I was going to pay it all, but if they want to give me an extra $25 for paying it all in four payments vs one; not a problem. However, if you used Affirm, did you get the $25.00 credit? I don't show it on my final order paper work.

I saw the 25 credit by drilling down the price, however Affirm gave me errors so I gave up. Capitol One Credit Card doesn't support their auto Payment...not sure why. I tried to use my debit card but kept getting errors to try again later. I have up and put it on my CC which is zero percent and one percent cash back. Gets me about 6 dollars instead of 25 but I'm OK with that and can pay it whenever.
 
Wow, I had the opposite happen to me in the fact that my education discount disappeared at checkout no matter how many times I went back. I saw it on there all the way through and then at checkout it had all the other discounts but the education one was removed. Still don't know why. I wonder if there is a way to get them to add it back on there from chat support or something?

I used Chat as my education discount would show then on the final price it disappeared. I was told to log out and log back in and it worked and I got the discount when I completed the sale.
 
Did anyone receive the $50 reservation credit? The email says another email would arrive, but didn't see anything.
I also signed into Samsung with my email & nothing there either.
Yes I received the $50 credit but I never received the email from Samsung. When I ordered the S22U yesterday, a banner appeared on the top of the screen saying I was receiving $250 in credit for accessories to include the $50 credit for my early reservation.
 
Anyone who ordered a tab 8 ultra combo with the bookcover not see the bookcover show up in their cart after checkout? I even went back through the process and it didn't say sold out and it still didn't show
 
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Nah I don't think so. I ended up buying another Pixel 6 Pro from Google and had the same issues. This was last week, so I then initated a return. Same issues with reception, issues with wireless charger, poor battery etc. I think that's just how the phones are and people don't notice the issues.

Two? Very glad google screwed up my Pixel 6 Pro orders twice. Locally, I have heard some bad things about the phone and reception. However, the mountains sure don't help.
 
Sign up for account and make sure you launch samsung.com from their website.

View attachment 341234

Need go say thanks. I have 144 pending in my new Rakuten account thanks to you.
k6e9I4A.gif


I have had A Rakuten Kobo account for some time since that is where I purchase books for my Kobo reader (owned by Rakuten) but never knew Rakuten was able to get discounts for people.
 
Finally got my order in early this morning and Samsung put $250 e Certificate in the cart. all the accessories I selected were out of stock. I will get this e Certificate 30 days after receipt of my order Ultra 256 Black. the certificate is good for 90 days after receipt. Quite an ordeal yesterday and a lot of time spent trying to checkout.
 
I hate you Samsung.com

I spent 5 hours trying to get items in my cart, and then you wouldn't activate my Tmobile account. I verified with Tmobile that my pin was correct, and yet you wouldn't accept my pin. I hate you and I hope you die.
 
Contacted Samsung Chat about all the issues

250 vs 200 pre-registration credit
Not Being able to use Affirm for 25 dollars off.
They want me to contact them after to order shipped to give me a credit. They are usually pretty good like that.

I complained about not being able to get essentials bundle but don't think they will do anything for that.
 
tl;dr: With an S21 Ultra trade-in, my S22 Ultra (256GB, unlocked, green) totals $437.49 (plus tax), and comes with $300 of Samsung Credit. But there are some caveats.

I pre-ordered yesterday (Feb 9) via the Shop Samsung app, which offers a $250 Samsung Credit (instead of the standard $200), plus the $50 reservation credit (which I received email confirmation of prior to the pre-order, but nothing yet since placing the pre-order). [EDIT: the $250 may have already included the $50 reservation credit]

With my trade-in, the app cited a pre-tax total of $462.49, with an additional $25 discount to be applied at checkout because I chose the Affirm payment option.

However, the $25 discount was not in fact applied, and an unexplained $12.50 charge was added instead, for a total of $474.99. But an online Samsung Chat rep confirmed that the correct total should be $437.99, and I should expect a refund of the difference after the phone ships. I was careful to save screenshots of the order process in case there was any dispute, and of course I saved the chat transcript.
 
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