Samsung.com Pre-Orders

[trucksmoveamerica#AC]

With AT&T you have to sign a 24 or 36 month payment plan with them for the phone essentially locking you in with them for that period of time. Also that $1000 ends up being an account credit to your phone payments. I could be wrong but I believe if you end up paying it off ahead you have to pay the remaining balance of the phone and lose the remaining account credit.

You are correct.. The full price of the phone will show on your account. The amount owed will go down the amount of the credit and your payment each month. If you want to pay off in 24 months you will forfeit 12 months of the credits on a 36 month payment deal. Carriers are banking on most people doing that I think anyway. You would lose $333.33 of the credits, and owe $66.6 0 in payments. There would still be a balance of close to $400 after 24 months owed yet.

Don't know about anyone else, but in 2 years if you want to upgrade but you would have to pay $400 on top of the new phone would make me think hard on it. Three years is to long IMO. At least At&T gives you the option of 2 years. Greedy Verizon gives 3 years as only option.

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[trucksmoveamerica#AC]

ATT is offering up to $1000 credit spread across 36 months, so if you pay your phone off early you will lose some of that $1000 credit.

$400 is what you would owe after paying 2 years. You would lose $333.33 of credits

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[rizzo269]

My 512 unlocked lime no longer says backordered in the shop app. It shows created and says 2/17. On the Samsung site it says in process so I'm hoping for good news. No FedEx label yet and cancel button still present.

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[Rose4uKY]

Mine still says in process and delivery date the 17th and I have my cancel button still. But we ordered a couple days after the announcement. I am logged into my computer. But I do remember previously the shop app and computer have been different before. I need my husband to check his since he got graphite.

 

[AspenQn]

My 512 unlocked lime no longer says backordered in the shop app. It shows created and says 2/17. On the Samsung site it says in process so I'm hoping for good news. No FedEx label yet and cancel button still present.

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Your scenario is exactly mine. Ordered a couple days after unpacked and in App shows Created Etd 2/17 but no FedX label yet and cancel button still visible.

 

[mkluis1]

My 512 unlocked lime no longer says backordered in the shop app. It shows created and says 2/17. On the Samsung site it says in process so I'm hoping for good news. No FedEx label yet and cancel button still present.

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Same here, just checked and now says Created instead of Backordered. Says Expected Delivery us 2/17.

 

[Talderon]

Same here, just checked and now says Created instead of Backordered. Says Expected Delivery us 2/17.

This is one reason I am glad I ordered through my carrier. EVERY device I have ordered from them NEVER shipped on-time and the dates are just moving targets. If they were more honest, it would really **** less people off, but even when you are one of the early pre-orders, there seems to be no rhyme or reason on what order they ship in.

Then again, I am not sure if ordering through the carrier is any different since this is my first time ordering through them. Wait, no, I ordered my son an iPhone 13 back when they came out and he got his 3 days early.

We'll see!!

 

[rizzo269]

Same here, just checked and now says Created instead of Backordered. Says Expected Delivery us 2/17.

I know have a FedEx label showing with a date of 2/15 now. Looks to be 4lbs so that would be phone and the watch I ordered.

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[dirt4444]

Mine updated from Preorder to "In Process" but no label or tracking yet. Kind of surprised since I ordered almost immediately. Base S23 in Black

 

[Blues Fan]

It seems people who ordered not right at pre order start time are getting delivery dates for next wed. I ordered my 512gb block unlocked right after the event and I still have a ship date of 2/9 and delivery that Monday.

I noticed it says 2 day weekday delivery.

Is this to save money???

Why not do it home delivery which also delivers on weekends? if it shipped on a Fri I could get it on a Sunday then. One of my suppliers for my business ships fedex home delivery. I order $300 or more and it's even fri shipping and delivers on weekends.

However Monday is better because I work at my business on weekends. It's season and I make money and busy here. I need two people at my shop.

 

[trucksmoveamerica#AC]

It seems people who ordered not right at pre order start time are getting delivery dates for next wed. I ordered my 512gb block unlocked right after the event and I still have a ship date of 2/9 and delivery that Monday.

I noticed it says 2 day weekday delivery.

Is this to save money???

Why not do it home delivery which also delivers on weekends? if it shipped on a Fri I could get it on a Sunday then. One of my suppliers for my business ships fedex home delivery. I order $300 or more and it's even fri shipping and delivers on weekends.

However Monday is better because I work at my business on weekends. It's season and I make money and busy here. I need two people at my shop.

FedEx charges more for weekend delivery

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[Blues Fan]

FedEx charges more for weekend delivery

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So Fedex Home Delivery chargers more than Fedex 2 say weekday delivery?

Why is Samsung being so cheap? When they used UPS they used next day delivery.

 

[fonephool]

I have returned products direct to Samsung over the last few years including phone, cases, vacuums, without ever a problem. Just click return on the order page, give them a reason and you can return it, within whatever the time frame is.. 15 days I think...

 

[Rose4uKY]

I keep checking my order and it says in process delivery 2/17 and I went to our credit card statement and saw the charges right away on the 3rd which is when we ordered Friday night.

 

[KupKrazy]

If you don't see the order in your Rakuten account yet, hopefully you have already started an inquiry with them. I do this *every* *year* with them. If you don't get it in Rakuten within 24 hrs, go to the Help section and open up a claim (Where's my rebate?) and start the process. They will have to go to Samsung, say that it can take up to 10 days for them to get a response from Samsung and as much as 45 days. Almost every time, they gave me the rebate after the 45 days, and once it was quicker. Don't wait if you haven't seen it in your Rakuten account. It won't show up if it hasn't by now. You need to open up an inquiry.

 

[The_Woo]

If you don't see the order in your Rakuten account yet, hopefully you have already started an inquiry with them. I do this *every* *year* with them. If you don't get it in Rakuten within 24 hrs, go to the Help section and open up a claim (Where's my rebate?) and start the process. They will have to go to Samsung, say that it can take up to 10 days for them to get a response from Samsung and as much as 45 days. Almost every time, they gave me the rebate after the 45 days, and once it was quicker. Don't wait if you haven't seen it in your Rakuten account. It won't show up if it hasn't by now. You need to open up an inquiry.

So how's does Rakuten work? They deposit money in your Rakuten account and then you can withdraw it? Or, is it just in the form of credit?

It says 15%. That's of the full purchase price?

Thanks

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[KupKrazy]

So how's does Rakuten work? They deposit money in your Rakuten account and then you can withdraw it? Or, is it just in the form of credit?

It says 15%. That's of the full purchase price?

Thanks

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When you set the account up, you set up a way for them to pay you. For me, I have them deposit it into my Paypal account. When you get the rebate, it stays in the account until the end of the quarter which is when they will then deposit it into your Paypal or whatever account. I believe it has to be more than $10 for them to deposit the funds otherwise it'll stay in the account until it gets to that limit, and then quarter end.

The rebate is supposed to be 15% of the subtotal I believe but in this case with all these trade-ins and credits, etc. - I believe it's always been 15% of what I actually paid.

 

[The_Woo]

When you set the account up, you set up a way for them to pay you. For me, I have them deposit it into my Paypal account. When you get the rebate, it stays in the account until the end of the quarter which is when they will then deposit it into your Paypal or whatever account. I believe it has to be more than $10 for them to deposit the funds otherwise it'll stay in the account until it gets to that limit, and then quarter end.

The rebate is supposed to be 15% of the subtotal I believe but in this case with all these trade-ins and credits, etc. - I believe it's always been 15% of what I actually paid.

Ohh....gotcha....so do I have to purchase the phone with my same payment set up? Or can I use another form of payment for the phone?

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[Serkle K]

Ohh....gotcha....so do I have to purchase the phone with my same payment set up? Or can I use another form of payment for the phone?

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You can use any form of payment you'd like. You just have to have the Rakuten app/web extention running at your point of sale, in order for it to register the transaction. It will look for any applicable discount codes and then apply it to your sale, and then they will calculate the difference and send it to you, as mentioned above.

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[The_Woo]

You can use any form of payment you'd like. You just have to have the Rakuten app/web extention running at your point of sale, in order for it to register the transaction. It will look for any applicable discount codes and then apply it to your sale, and then they will calculate the difference and send it to you, as mentioned above.

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Right on!! Thank you both for all the info. Ive been debating on getting the Ultra. Someone talk me out of it please....

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