Samsung.com Pre-Orders

[J Dubbs]

Right on!! Thank you both for all the info. Ive been debating on getting the Ultra. Someone talk me out of it please....

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I say go for it! Woooo!!!!

 

[nuangel2]

If you don't see the order in your Rakuten account yet, hopefully you have already started an inquiry with them. I do this *every* *year* with them. If you don't get it in Rakuten within 24 hrs, go to the Help section and open up a claim (Where's my rebate?) and start the process. They will have to go to Samsung, say that it can take up to 10 days for them to get a response from Samsung and as much as 45 days. Almost every time, they gave me the rebate after the 45 days, and once it was quicker. Don't wait if you haven't seen it in your Rakuten account. It won't show up if it hasn't by now. You need to open up an inquiry.

Yep this is what I have done on past and this time too


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[trucksmoveamerica#AC]

If you don't see the order in your Rakuten account yet, hopefully you have already started an inquiry with them. I do this *every* *year* with them. If you don't get it in Rakuten within 24 hrs, go to the Help section and open up a claim (Where's my rebate?) and start the process. They will have to go to Samsung, say that it can take up to 10 days for them to get a response from Samsung and as much as 45 days. Almost every time, they gave me the rebate after the 45 days, and once it was quicker. Don't wait if you haven't seen it in your Rakuten account. It won't show up if it hasn't by now. You need to open up an inquiry.

Been doing this already. They asked for the documentation which I gave them. My latest email from them says exactly what you say.

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[ScottRx82]

My 512 unlocked lime no longer says backordered in the shop app. It shows created and says 2/17. On the Samsung site it says in process so I'm hoping for good news. No FedEx label yet and cancel button still present.

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My graphite 512 unlocked is still saying backordered in the app, but not under my order status when I'm on the site. Samsung continues to assure me I'm still getting mine on or before the 17th. I haven't received any email or notification of it actually being on backorder so I gotta just have faith all is good I guess

 

[Gary02468]

Samsung continues to assure me I'm still getting mine on or before the 17th.

Samsung chat reps have no idea when your phone will arrive. Their job is to get you to end the chat as quickly as possible so they can talk to customers whom they may actually be able to assist.

 

[smalba]

Ugh fed has picked up my package but it says hold until Feb 13. Like just give jt to me wtf

 

[ScottRx82]

Samsung chat reps have no idea when your phone will arrive. Their job is to get you to end the chat as quickly as possible so they can talk to customers whom they may actually be able to assist.

Time will tell..

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[trucksmoveamerica#AC]

My graphite 512 unlocked is still saying backordered in the app, but not under my order status when I'm on the site. Samsung continues to assure me I'm still getting mine on or before the 17th. I haven't received any email or notification of it actually being on backorder so I gotta just have faith all is good I guess

The app still says backordered. The website changed from pre order to in process today. Anything change on yours today

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[Dualmonitors]

The app still says backordered. The website changed from pre order to in process today. Anything change on yours today

fyi: mine has always said "in process" from the moment i placed my order DURING the samsung unpacked presentation. it has not changed yet from "in process". just checked now. still the same

 

[dirt4444]

fyi: mine has always said "in process" from the moment i placed my order DURING the samsung unpacked presentation. it has not changed yet from "in process". just checked now. still the same

Same with me. No update at all.

 

[Cuda13]

fyi: mine has always said "in process" from the moment i placed my order DURING the samsung unpacked presentation. it has not changed yet from "in process". just checked now. still the same

Same here...

 

[ScottRx82]

The app still says backordered. The website changed from pre order to in process today. Anything change on yours today

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Site still just says "pre-order", no change to in process yet
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[trucksmoveamerica#AC]

fyi: mine has always said "in process" from the moment i placed my order DURING the samsung unpacked presentation. it has not changed yet from "in process". just checked now. still the same

Well mine said pre-order since day one as the other person has said. As usual Samsung ordering process is all over the page.

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[Rose4uKY]

Well mine said pre-order since day one as the other person has said. As usual Samsung ordering process is all over the page.

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I see nothing in Fed Ex just checked .

 

[Serkle K]

My FedEx app is broken, lol. It just gives me a spinning wheel

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[trucksmoveamerica#AC]

I see nothing in Fed Ex just checked .

I decided to check the FedEx page and there's a shipment from Samsung in there now. It says Monday the 13th for delivery, but it also says delivery time could change once FedEx gets the package.

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[TheMiz]

This sucks would have been here Friday !

 

[trucksmoveamerica#AC]

Site still just says "pre-order", no change to in process yet
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My app still says backordered, the website still says in process. I checked FedEx and there's a shipment listed from Samsung. So I would definitely pay more attention to the website info.

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[ScottRx82]

My app still says backordered, the website still says in process. I checked FedEx and there's a shipment listed from Samsung. So I would definitely pay more attention to the website info.

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I hope you're right. I've got nothing in FedEx right now either

 

[trucksmoveamerica#AC]

I hope you're right. I've got nothing in FedEx right now either

Welcome to the Samsung order chaos. There was one year there was no changes to the order pages and the phones started showing up at people's houses.

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