Samsung doesn't recognize my IMEI code

catloverplayer

Well-known member
Aug 2, 2016
113
0
0
I'm trying to submit a form to get the 256 expansion card and they don't recognize my IMEI code and says it's invalid to spite that's what it has in my phone settings I copied it.

They say if I appeal it could be 8 weeks.
 

bhatech

Trusted Member
Nov 21, 2012
7,970
786
113
Where did you buy the phone?
And where you getting the imei info from?
 

Stealthieone

Well-known member
Sep 5, 2012
485
0
0
Same problem... Except my mac number was off the sticker... It looked like an A but it was a 4 or vice versa.. In any case my Mac address caused it to be under review.. I called and they supposedly fixed it.
 

russel5150

Well-known member
Jul 15, 2012
1,274
6
0
When i registered my phone on tbe samsung site it took my imei number, however when i submitted my promo info for the free gift it wouldn't let me just put the imei in, it also made me enter the ip.. i thought that was strange since it said OR and not ADD BOTH.
 

Dhawk1202

Well-known member
Nov 14, 2014
345
0
0
When i registered my phone on tbe samsung site it took my imei number, however when i submitted my promo info for the free gift it wouldn't let me just put the imei in, it also made me enter the ip.. i thought that was strange since it said OR and not ADD BOTH.

Yep. Me too. I thought that was for businesses, but they made me put in ip also.
 

rushmore

Well-known member
May 3, 2011
3,985
9
0
This type of issue is why prefer using Best Buy, since no form and usually no wait for offers.
 

spasell

Well-known member
Aug 6, 2011
584
0
0
This happened to me. I was using the clipboard feature to copy and paste. So for the hell of it I typed the number in manually and it worked.
 

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