Samsung galaxy note 8 is stuck on android version 7.1.1

[Android Central Question]

Samsung galaxy note 8 is stuck on android version 7.1.1 it hasn't even upgraded to version 8 Oreo. When I check for updates, it says the latest updates are already installed. Please help!!!!

 

[B. Diddy]

Welcome to Android Central! What's the exact model number? Was it originally from a carrier, or was it an unlocked phone that wasn't associated with any carrier?