Samsung galaxy S10 and S10 plus UK pre orders

Did anyone else do the trade-in? Still waiting to know how to send my old phone back. It says on their website that they want the old phone back within 7 days of receiving the new S10 and that they'd send packaging with pre-paid postage to send it in. But I received no packaging, no email, nothing...

Hello. I got my S10 and S10+ yesterday. And I got the packages to return my old S9 and S9+ today so that's what I'll do. The return packaging is in the post.
 
Early impressions of phone is it is super light lightning fast and stunning display and audio experience especially coming from the s7 edge.

Need more time with it to get use to Samsung UI, play with camera and the finger print sensor .

The phone colour is mesmerising. Samsung has brought this phone from another galaxy maybe a new species (pun intended) lol.

Can't get over it and it is turning some heads like wow a serious looker.

🥰😁😍
 

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I am having an issue with the claim form. It says the post code is incorrect so I cannot progress.

Anyone else?

This is no a new building an never had issues with my PC.
 
I am having an issue with the claim form. It says the post code is incorrect so I cannot progress.

Anyone else?

This is no a new building an never had issues with my PC.

Do you have a secondary postcode like workplace or friends or family house where you the buds can be delivered securely.
 
Did anyone else do the trade-in? Still waiting to know how to send my old phone back. It says on their website that they want the old phone back within 7 days of receiving the new S10 and that they'd send packaging with pre-paid postage to send it in. But I received no packaging, no email, nothing...
Mine arrived today, it's s plastic bag and prepaid address label, you have to supply the box.
I'll send mine on Monday.
 
I love this phone, gorgeous colour, lightweight, feels good in my hand. I thought they came with a clear case so I hadn't bought one. If you order now it comes with the wireless charger. Not as good as the one I got free with the watch last year but it's still good. I did eventually get through on the form to claim the wireless bud. Received the confirmation this morning so hopefully there shouldn't be any problem getting that.
 
I am having an issue with the claim form. It says the post code is incorrect so I cannot progress.

Anyone else?

This is no a new building an never had issues with my PC.

Had that issues yesterday, tried today and it was fine.......


Still too scared to use my S10+ untill i get a case, phone is very slippery....... are you guys rocking your phones without cases?
 
Had that issues yesterday, tried today and it was fine.......


Still too scared to use my S10+ untill i get a case, phone is very slippery....... are you guys rocking your phones without cases?

I am lucky my brother sells cases on eBay for the time being I have a nice transparent case with silver lining around the phone to match the same looks it was naked
 
Had that issues yesterday, tried today and it was fine.......


Still too scared to use my S10+ untill i get a case, phone is very slippery....... are you guys rocking your phones without cases?

Yes, I have the s10+ with the ceramic back and it has already slid off the table and bed twice. So I'm very careful about how I put it down.
 
Just got a text to say my claim has been validated and my buds will be dispatched in the next 30 days.
 

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