Samsung Galaxy S3 doesn't connect to wifi with strong signal.

[Molly Player]

Thank you so much for this info. I was going insane! I had a brand new phone that wouldn't connect to any wifi, and every person I called or got handed off to put the blame on someone else and I got no where. But this worked!! Thanks again

 

[Bill Kanellopoulos]

thank you mate so much!Bill fm Greece!

 

[sweetiesmurf]

My S3 recently stopped connecting to the Wifi at my office (within the last week or so). It shows "Obtaining IP Address, Secured" and then starts all over and keeps retrying. I tried the steps on Post # (except didn't understand the Router Address Number?...). First of all, why did this just start happening? and Second the steps from Post 3 DID connect me for a minute but then just kept going back and retrying to connect. My phone is getting super hot so I turned off the Wifi but would love to get this fixed. Can anyone help a girl who does NOT understand this jargon?

 

[GSDer]

Welcome to the forums!

My S3 recently stopped connecting to the Wifi at my office (within the last week or so).

Are you saying that Wi-Fi works correctly in other locations (home; Starbucks; etc)?

It shows "Obtaining IP Address, Secured" and then starts all over and keeps retrying.

And you've tried forgetting the network and then adding it back (with the correct password) and the same thing happens?

First of all, why did this just start happening?

Who knows - did they change something at work? Really depends on your answer to the first question.

My phone is getting super hot so I turned off the Wifi

That's not good - your phone should not be getting hot just from trying to connect to a Wi-Fi access point. Has the phone been dropped recently?

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk

 

[Mike Kuper1]

Thank You, this worked.

 

[rem1E]

I had the same issue with my Galaxy S5.
What happened is for some reason when i configure the connection to my wi-fi with just the basic options (select the wi-fi Network and provide the password) the DNS configured is incorrect.
I delete the connection then I configured it again but in this time I have selected "Show Advance Options"
Proxy : None
IP Settings : Static
IP Address : an available IP in my network (192.168.0.20)
Gateway : My gateway (192.168.0.1)
Network Prefix Length : 24 (that is the default)
DNS 1 and DNS2 the same values for a working computer in your network

To find the DNS values in your computer, click START / search CMD and open it / in the black screen : ipconfig /all
find the parameters for your DNS

 

[shaddou]

Thanks for The Tip, Added a static IP with a .253 address and it worked like a charm

 

[korleis69]

I have been done all that but my S3 is still the same. Can some one tell me because of the Mainboard and what chip is damage??
Thank you

 

[dperez0706]

Please help. I've tried all of the things suggested here. My problem is that my phone will not connect to any wifi unless I am standing close to the router - as soon as I move away it loses the signal completely. All other devices, iPad, laptop etc. connect fine. I've spent a few days shouting at Virgin Broadband as I thought it was the new broadband I've just had installed, but came into the office today and had the same problem. Something else I should tell you - I did not have this issue until I for my phone back from the repair shop with a new screen! Any help/advice would be much appreciated!

im having the same problem i did some research and i believe it could be a problem with the antenna when the guy disconnected the screen to replace it. he probable didnt connect the antenna correctly

 

[sanmiccarcha]

This was so easy to do and it worked. Thanks for sharing.

 

[JAlyssa Quizora]

this worked well with me.
thanks!

 

[Tassie Mark]

Problem Solved.
My Phone & my partners phones are both identical Galaxy S3's Hers connects with 5 bars when 10 foot from the router. Mine connects with 1 to 2 bars at the same range.
After removing the rear cover of my phone I proceeded to remove the black plastic motherboard cover (approx. 10 screws. Please google process to avoid damage). The motherboard cover contains the wifi antenna.

Note:The antenna is a piece of flexible copper on the back of some black PVC tape with the contact pushed through a slot and folded into a receptacle on the inside of the cover.


I then held the battery in position by hand and switched on the phone. Signal strength was again observed to be as weak as before but not any weaker! "ah ha" I thought, "If the antenna makes no difference, it cannot be connected, when the motherboard cover is screwed back in place".

I inspected the tape antenna stuck to the motherboard cover and found it to be a little out of alignment. A small hole punched into the tape didn't quite line up with the plastic dimple on the inside of the cover plastic. I proceeded to completely peeled the tape antenna off of the back of the cover and after pulling a little on the exposed metal connector to unstick a little more copper off of the tape. I re-seated the antenna so that the exposed metallic side of the antenna was seemingly better lined up with the metal spring contact on the motherboard. I also ensure that the teeny little dimple did in fact poke through the small hole at the end of the tape.

When the cover was replaced. Voila! the signal strength was excellent. I didn't even need to use the power saving mode suggested by all other newsgroups. It was just a simple electrical connection fault. 5 Bars all over the house except for the Laundry where the phone achieved 4 bars.

HTH

 

[Tassie Mark]

Video coming shortly

 

[Chirag Mayani]

I am having same problem with my S3. I understood the location of the antenna on black cover, but want to know the procedure what you did. If possible, please upload the video/share link of the video.

Thanks

 

[YoungGypsi]

I want to personally thank you so much. For 3 days after receiving a new modem I couldn't keep a signal at hm. Called my providers no help, then Samsung.... another brick wall that would cost me 70 + $ if I chose to send it in for repair or updates. Seeing I wasn't willing to pay them anymore for what I could in turn find the solution online. I tried everything an nothing seemed to help till your post. Tytytytytytyty!!!!!! As soon as I hit save I've had full signal strength an no drops. An all It took was a bunch of numbers actually a dot that had everything a mess. Wonderful help.

 

[jude111]

Thank you thank you thank you! That worked on my 4 year old Samsung Galaxy 3 mini - first time I've had a problem which is really odd, but I followed your set up steps and I'm connected to wi-fi again. Cheers

 

[Emran Hossain]

Samsung Galaxy S3 doesn't disconnect to wifi and Data connect

I am Emran from Bangladesh. I am using Galaxy s iii mini about 1 years. recently i have facing some problem that my devise do not off WiFi and data connect. when I off or disconnect the service then after a few moments it's auto connect with WiFi and data connect. please solution me how can i solved this problem

 

[Jeffrey Parriott]

When I did this, I couldn't 'save' the information, when in the 'settings' in WiFi! I know I've tried this before and it seemed to work, this time not so much!
Jeff

 

[Jether Ramos]

boom commended

 

[Quartavio]

I ve spent nearly 3 hours today and 4 hours last week trying to resolve this on my new S3. I was pretty flummoxed when the wifi signal seemed to drop off without any reason.

After much hunting, my initial hunch seems to be correct

a) Interference from other devices

b) Unable to get an IP address

c) I am just a layman when it comes to networking, but since all of my other devices at home the iPad, iPhone and my laptop seem to have no issues (my laptop occassionally has the same drop-off problem), I thought it's likely to be a phone issue rather than a router issue.

To resolve this I found another thread on the forum and I tried this, and Bingo! it worked.

Press these menu options on your phone: Settings > Wi-fi> (Choose your network by tapping on it for a few seconds) > Modify network config

Check "Show advanced options"

Choose IP Settings: "Static"

Enter these details
IP - 192.168.1.253 or 195.168.1.253

Gateway - 195.168.1.1 (I chose 192.168.1.1 since that's my router address)

NPL - 24

Netmask - 255.255.255.0 (I could not find this option)

DNS 1 - 8.8.4.4 or 8.8.8.8 (I had the latter by default and let it stay)

DNS 2 - 4.4.4.4

And save.

Presto! It just connected in a few milliseconds.

It may not be so simple for each phone, but it's certainly worthwhile to try.

Here is the link the forum thread, where I resolved it: http://androidforums.com/samsung-galaxy-s3/610480-obtaining-ip-address-problem.html

Good luck

Thanks for your solution... that is work,
but I change DNS IP (1-2) same with gateway